Cin7

Customer Support Intern

Cin7  •  Ahmedabad, IN (Onsite)  •  1 month ago
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Job Description

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.
Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the world, and we are looking for a motivated and driven individual to join the team.
Cin7 India is proud of our culture and has been officially recognised with Great Place to Work® Certification™.
About the Internship:
This internship is an exciting opportunity for individuals looking to gain hands-on experience in a fast-paced SaaS environment. As a Customer Support Intern, you will work closely with our experienced support specialists to assist customers in using Cin7 products efficiently. This role is designed to help you develop your problem-solving, communication, and technical skills while gaining real-world exposure to customer support operations.
Internship Duration 1 June 2026 through 30 Nov 2026. Location This is an in-person position at our Ahmedabad, India office.

What You’ll Do

  • Assist customers by responding to support tickets and live chat inquiries under the guidance of our support team.
  • Troubleshoot and analyze issues to identify solutions, learning how to provide world-class customer support.
  • Gain experience in inventory management, eCommerce integrations, and SaaS-based support solutions.
  • Participate in proactive customer outreach, including scheduling Zoom calls to assist with customer concerns.
  • Collaborate with internal teams to understand best practices in handling customer queries, system navigation, and troubleshooting.
  • Contribute to documentation and knowledge base improvements by identifying common issues and solutions.

What You’ll Bring

  • Currently pursuing or recently completed a degree in Business, Commerce, Accounting, IT, or a related field.
  • Strong problem-solving skills and an eagerness to learn in a dynamic environment.
  • Excellent written and verbal communication skills.
  • A customer-first mindset with a passion for technology and software solutions.
  • Ability to manage time effectively and work in a fast-paced team environment.

Values & Behaviors Expected

  • Contribute to and uphold company values, recognizing and fostering alignment within the team.
  • Encourage collaboration, supporting others and working together to optimize team performance.
  • Take initiative in learning, seeking guidance while also sharing your own insights.
  • Communicate effectively, engaging with teammates and leadership to share ideas and drive meaningful discussions.
  • Strive for continuous improvement, whether in customer interactions, problem-solving, or internal processes.

Why Join Us?

  • Gain real-world experience in SaaS customer support and technical troubleshooting.
  • Work with a supportive and dynamic team that values innovation and continuous improvement.
  • Receive mentorship and training from experienced customer support professionals.
  • Opportunity to contribute to meaningful projects and leave a lasting impact.
Why CIN7?
CIN7 is a leader in one of the most exciting software verticals right now, and we're growing exponentially. We're looking to add people to our team who are passionate about working with a fast growth tech company. 
At CIN7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock.
We value diversity at Cin7, and bring people into the heart of everything we do.  We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team.
Cin7

About Cin7

Cin7 helps growing product businesses manage less and sell more by simplifying complex manufacturing, retail, and wholesale operations. Our all-in-one cloud solution integrates purchasing, production, inventory and warehouse management, POS, EDI, and 3PL to streamline your supply chain. What once cost thousands is now within reach for mid-tier businesses, making advanced inventory management accessible and affordable.

With Cin7, you can manage sales channels, inventory, and fulfillment in one central platform. Our built-in integrations with third-party logistics, forecasting, and electronic data interchange support businesses expanding globally.

Cin7 delivers enterprise-level capabilities without the high costs of traditional ERP systems. Scalable for businesses of any size, our solution empowers brands to operate efficiently and grow seamlessly.

Focus industries we serve:

Food & Beverage

Fashion & Apparel

Health & Beauty

Manufacturing

Retail & E-commerce

Wholesale & Distribution

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Denver, Colorado
Year Founded
2011
Website
cin7.com
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