Insurance Broker - Customer Experience (remote)
We provide support for non-life insurance services and the candidate will play a key role in establishing the insurance agency business in Japan and ensuring regulatory compliance. This position is critical to our success in the Japanese market.
Main Duties
Conduct online non-life insurance solicitation, policy signing, and follow-up services.
Maintains a thorough knowledge of insurance laws and regulations and ensures compliance with them.
Prepare necessary documents, reports, applications, contracts, etc., and submit them to customers and insurance companies.
Lead in-house training programs to develop human resources as a solicitor (as needed).
Application Requirements
Japanese Native
Experience in business
High school graduate or above
Welcome
Experience in the non-life insurance industry or experience in applying for a license
Experience in the non-life insurance industry and license application procedures
Experience in customer service industry, good communication and negotiation skills
Benefits
Fast-moving, challenging and unique business issues
International work environment and flat organization
International work environment and flat organization Career development opportunities in a growing company
Team culture - highly hands-on and results-oriented
Free training and development for constant self-improvement
Competitive salary
Flexible working hours Casual dress code

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 150 offices and 120,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo and Nagoya stock exchanges, and its ADRs trade on the New York Stock Exchange (NYSE: SMFG).
Americas: https://www.smbcgroup.com/
EMEA: https://www.smbcgroup.com/emea/
APAC: https://www.smbc.co.jp/asia/
Tokyo: https://www.smfg.co.jp/english/