John Keells Holdings PLC

Customer Support Executive - Workshop

John Keells Holdings PLC  •  Onsite  •  3 hours ago
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Job Description

Job Responsibilities

•Maintain and expand relationships with all key stakeholders.
•Attend to client’s requirements and needs on timely manner.
•Ensure accuracy of information and pay attention to detail.
•Maintain documents and the relevant information on time.
•Resolving product or service-related problems by attending to customer complaints and follow-up.
•Monthly revenue generation.
•Accurate and timely follow-ups on all matters.

Person Specifications

•Proactive and able to work independently with minimum supervision.
•Good verbal and written communication skills in English and working knowledge of Sinhala is a prerequisite.
•Able work under pressure and meet deadlines.
•Familiarity with SAP or in handling a CRM system is an added advantage.
John Keells Holdings PLC

About John Keells Holdings PLC

John Keells Holdings PLC (JKH) is the largest conglomerate listed on the Colombo Stock Exchange. With a heritage of over 150 years, through innovation and strategic partnerships, the John Keells Group of companies have become leaders in many key industry verticals, and the Group is a driver and an integral part of the Sri Lankan economy.

Industry
Holding Companies
Company Size
1,001-5,000 employees
Headquarters
Colombo, LK
Year Founded
1870
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