vmedulife Software

Customer Support Executive - Karad, Satara (Remote)

vmedulife Software  •  Pune, IN (Remote)  •  1 day ago
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Job Description

About vmedulife Software

vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services.

Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn.

We are looking for an experienced Executive to be responsible for engaging with key clients by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.


Roles and Responsibilities
  • Build and maintain a business relationship with clients by providing prompt and accurate service to promote customer loyalty.
  • Provide client support and handle client communications effectively via. Onsite location Karad (Satara).
  • Ensure that client requests are handled timely and accurately.
  • Calling the client professionally regularly for feedback on our service.
  • Pre-Sales Demo for prospective enquirers
Requirements:
  • 1 to 3 yrs experience candidates (Any Graduate)
  • Ready to travel Onsite (Karad)
  • Strong communication skills are accompanied by excellent listening skills and patience to have smooth interactions with customers on call.
  • Hindi and English Communication Skills are mandatory.
  • Knowledge of customer service principles and practices.
  • Maintains composure and patience with customers.
  • A strong sense of professionalism and discretion is required.
  • Be familiar and should have a working knowledge of excel, word.

Work Location:

Karad, Satara

Benefits:
Employee Provident Fund and ESIC
Medical Insurance

Note
Designation and CTC will be as per market standards and based on your total experience in the IT industry.
vmedulife Software

About vmedulife Software

vmedulife Software Pvt. Ltd. is providing integrated cloud LMS software used by thousands of users across 11 states of India. The company aimed its presence in all states of India by the year 2022 and further global expansion. Being a Startup and self-funded organization with a creative team, we have built great software and excellent client services.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Pune, IN
Year Founded
2013
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