Peergrowth

Customer Support Executive - Emirati

Peergrowth  •  Dubai, AE (Onsite)  •  10 days ago
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Job Description

About the Role

We are looking for an Admin Assistant & Customer Support professional to provide high-level administrative and operational support to senior leadership. The ideal candidate is proactive, detail-oriented, and capable of managing multiple tasks in a fast-paced environment. This role also includes handling customer queries and supporting internal processes.

What Youll Do

Administrative Support

  • Manage executive calendars, meeting invites, and scheduling.

  • Arrange travel, visas, itineraries, and logistics.

  • Prepare expense claims and maintain accurate records.

  • Handle correspondence, draft documents, and manage communication.

  • Organize meetings, events, and conference calls.

  • Maintain organizational charts and internal documentation.

Office & Process Coordination

  • Manage purchase orders, invoices, contract renewals, and new contract signings.

  • Process vendor registrations and coordinate with the finance team.

  • Ensure availability of IT equipment and support office operations.

  • Use internal systems and platforms for approvals and workflow management.

  • Support internal processes such as ICBs and cross-department coordination.

Customer Support

  • Respond to customer queries professionally and efficiently.

  • Collect customer feedback and coordinate follow-ups with relevant teams.

Cross-Functional Collaboration

  • Communicate important updates and information to internal teams.

  • Support organizational activities and administrative projects as needed.

Required Qualifications

  • Bachelors degree with 1 to 2 years of relevant administrative or office support experience.

  • UAE National (mandatory).

  • Strong planning, organization, and time-management skills.

  • Proficient in PowerPoint (advanced) and Excel & Word (intermediate)

  • Excellent written and verbal communication skills.

  • Ability to manage confidential information with professionalism.

  • Experience in a large enterprise or cross-division environment is an advantage.

Peergrowth

About Peergrowth

We are a trusted management consulting firm with a key focus on Search and Advisory solutions. Our purpose is to engage with leading organizations and support their human capital needs. We understand the challenges that our clients face while filling a vacancy and our candidates who seem unsure about the next best opportunity. We exist to humanize the entire process and transform it into a long standing relationship.

We believe people are the most vital element of an organization hence we instill a knowledge driven approach to our work and an open mind to connect with professionals globally. We are a trusted partner to our clients at all times and in exchange get to do some well-recognized work consistently.

With our head and heart at the right place we love doing this business. We are recognized by the quality of our placements and ability to offer customized solutions to our clients. With an intent to become a catalyst of change in the human resources industry, we strive day after day to deliver better results and make this business more people oriented.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
, AE
Year Founded
2017
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