Sécheron SA

Customer Support Engineer

Sécheron SA  •  Milan, IT (Onsite)  •  4 months ago
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Job Description

With over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation.

Safety meets innovation in our Electrical Safety Solutions unit. From high-speed circuit breakers to voltage limiters, we engineer the components that protect critical infrastructure. Be part of a team where your work safeguards lives and powers progress. For the expansion of our team, we are seeking to hire in Milan a dynamic and motivated Technical Customer Support Engineer

Main Tasks:

  • Technical support to clients in France and Italy.
  • Project technical documentation, standard conformity verification.
  • Study of customer specification and product selection/configuration.
  • After sales and quality support.
  • Technical interface between the customers and the Geneva head office.

Requirements

  • Minimum 3 years successful experience as technical customer support in the field of railway or power electrical.
  • Experience in RAMS is a plus.
  • Fluent in English, French and Italian.
  • Other language is a plus.
  • Capability to create strong relationship with clients
  • Technical reports & documentation writing
  • Ready to travel frequently (1x/month) in France and Italy, plus 4x/year to headquarter in Geneva.

Benefits

We foster flat hierarchies and direct communication, enabling quick decisions and strong collaboration across all levels. You’ll be trusted with real responsibility and encouraged to take initiative, with plenty of opportunities to grow both personally and professionally.

Sécheron SA

About Sécheron SA

Sécheron SA is focused on railway industry, and industrial segments manufacturing high power electric equipment. We design, manufacture, test and deliver products and solutions covering the following scope

Electrical Safety Solutions

Sécheron SA offers an extensive range of products, solutions and services dedicated to the switching and protection of high voltage traction and auxiliary equipment installed on railway and mass transit vehicles. Our ranges of DC and AC circuit breakers, contactors and disconnecting switches, as well as master controllers and wheel flange lubricators, are used on locomotives, conventional and high-speed trains, EMU's, metros, light rail vehicles, tramways and trolley buses.

Traction Power Systems

Sécheron SA offers a complete range of components, solutions, systems and services for DC Traction Substations powering and protecting mass transit and railway networks. With more than 60 years experience in this activity, Sécheron has developed a unique expertise making our equipment to be used in most of the major cities worldwide operating metros and light rails networks, as well as in countries equipped with DC railway lines. Starting from the delivery of individual components such as DC circuit-breakers, disconnect switches or protection and control devices, Sécheron supplies up to the complete DC substation, including transformer-rectifier groups, DC switchgear, regenerative inverter/energy storage systems and other panels. Supported by a strong and expertise project management and engineering team, we also offer a complete range of services to guarantee the quality and performances of the project and equipment.

Industry
Manufacturing & Production
Company Size
201-500 employees
Headquarters
Satigny - Geneva, CH
Year Founded
Unknown
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