Assistant Launch

Customer Support Associate

Assistant Launch  •  Colombia, CO (Remote)  •  1 hour ago
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Job Description

Assistant Launch connects top LATAM talent with US-based founders and executives. We're hiring a Customer Support Associate for a fast-growing payments company that serves high-standard merchants. You'll own merchant support tickets from first reply to resolution, keeping merchants unblocked and payments moving.

What You'll Do

Requirements

What You Bring

Benefits

  • Fully remote
  • Weekly pay.
  • Paid vacation and holidays
  • Health and learning stipends
  • Access to AI training and tools
  • Clear paths to advancement

This Role Isn't for Everyone

This is not a role for someone who simply wants to clock in and clock out. It’s for professionals who want to build a long-term career, work with clients who respect and value their contribution, and grow within a team that is committed to developing the future of this role.

Assistant Launch

About Assistant Launch

Helping Founders breathe deeper and reclaim 30+ hours each week with their own dedicated Executive Assistant who cares.

You’re too busy and you need some help. Maybe you never get to the end of a checklist - you’re constantly busy but feel like the list always fills right back up.

You have personal or business admin work that’s keeping you from focusing on what’s most important to you.

Maybe you don’t have time to focus on the vision and growth of your company. Maybe you fantasized about having your very own Donna, from Suits.

You know that all of this could be optimized somehow, but you don’t have the time to even figure it out.

I’ve been a founder my whole life. I authentically know these struggles. That’s why we built Assistant Launch.

Let us show you how you can work with a dedicated, communicative, proactive, critical thinking Executive Assistant who can free up over 25 hours of your time - all without lifting a finger and affordably.

Let us show how an EA that truly knows you can change your life with their support.

Let us show you how we’re different in every way. Different from Upwork, different from ONJ, different from the $5 VA that you may have tried to hire last month.

At the end of the day, you’re busy and you need more time, right now.

Here’s how we serve you: At the end of the day, nobody wins if we can’t solve your problem. We know you. You need an Executive Assistant and we’re in the business of making sure our customers get EXACTLY what they need.

Our team is made up of only the best 1% of hires. With 1:1 deep dive onboarding, custom matching, and a turnkey management process, we’ve cracked the code to what creates a long-term, sustainable and successful relationship with an Executive Assistant.

To learn more and sign up today, visit www.assistantlaunch.com or reach out to me directly at ryan@assistantlaunch.com

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
San Diego, California
Year Founded
Unknown
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