Dinamic AS Group is a forward-thinking marketing and business development firm dedicated to helping brands expand their market presence through strategic planning, innovative campaigns, and data-driven execution. Based in Cincinnati, we collaborate with a diverse portfolio of clients across multiple industries, delivering tailored marketing solutions that drive measurable growth. Our culture values professionalism, collaboration, and continuous improvement, providing team members with a structured environment where ideas are respected and performance is recognized.
Dinamic AS Group is seeking a highly motivated and detail-oriented Customer Support Assistant to join our Cincinnati team. This role plays a vital part in ensuring seamless communication between our company and our clients. The ideal candidate will be proactive, organized, and committed to delivering outstanding service while supporting internal operations.
This is an excellent opportunity for individuals looking to build a long-term career within a professional and growth-driven environment.
Responsibilities
Respond promptly and professionally to customer inquiries via phone and email
Provide accurate information regarding products, services, and company policies
Maintain and update customer records within internal systems
Assist with order processing, scheduling, and follow-up communications
Support internal departments with administrative and coordination tasks
Identify customer needs and escalate complex issues when necessary
Contribute to maintaining high customer satisfaction standards
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Professional demeanor and customer-focused mindset
Ability to multitask and work efficiently in a fast-paced environment
Basic proficiency with office software and data entry systems
Strong problem-solving and interpersonal skills
Competitive salary ($39,000 – $43,000 per year)
Growth opportunities within the company
Professional development and skill-building support
Supportive and team-oriented work environment
Stable full-time position with long-term career potential
Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.
Who We Are:
At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.
Our Philosophy:
We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.
What Sets Us Apart:
Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.
Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.
Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.
