Job Description
Our client is a leading multinational online gaming company that focuses on Japanese market
Customer Support Agent (Japanese Speaking)
Duties:
- Nurture player relationships via e-mail and live chat
- Resolve customer queries and issues
- Assist in the alignment of promotions across all customer communication channels
- Receive, handle, and translate customers’ KYC documents
- Assist in English to Japanese translation work for new games and promotions
- Perform ad-hoc duties as assigned by supervisor
Requirements:
- Native Japanese speaking and writing skills
- Good command of both written and spoken English and Chinese
- Proficient in MS Office Suite
- Good team player with excellent communication and interpersonal skills
- Self-motivate and able to work under pressure
- Customer-oriented
Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to:
Delken Group Limited, Rm 1202, 12/F C.C.Wu Building, 302-308 Hennessy Road, Wanchai, HK; email to
cv@delken.com.hk or contact 2591-1988 or fax to 2591-1222.
For more jobs, please visit our website:
http://www.delken.com.hk/::: All personal data submitted will be treated in strict confidential and used for recruitment purposes only:::
