Are you ready to excel in a dynamic work environment where your engagement and enthusiasm shine? We're seeking individuals who thrive in fast-paced settings and possess a genuine passion for serving customers. As a key member of our customer service department, you'll collaborate within teams and work autonomously to ensure exceptional customer experiences every step of the way.
In this role, you may also have the opportunity to support across departments, including credit card-related tasks, and collaborate with colleagues in other countries, such as Sweden. This makes the position a great fit for someone who enjoys variety, teamwork, and learning new areas of the business.
While experience in the service industry—especially within banking, finance, or call centers—is beneficial, we welcome candidates with a range of backgrounds, including retail or similar fields. Whether you’re an experienced professional or eager to explore a new career in customer service, we believe in nurturing talent and providing opportunities for growth.
Engage with customers through chat and email, handling inquiries and providing top-tier support.
Manage incoming calls from our credit card and savings account customers.
Support tasks related to credit card services when needed.
Collaborate with colleagues across departments and markets, including Sweden.
Assist with day-to-day office tasks to ensure smooth operations.
Qualifications and Experience:
Excellent communication skills, both written and verbal, with Norwegian as your primary language.
Comfortable using phones and computers as your main tools.
A positive and approachable attitude, committed to contributing to a supportive and friendly work environment.
Prior experience in customer-facing roles is preferred, especially within retail or related fields.
A genuine interest in helping people and addressing their needs.
Fluent Norwegian language skills.
A vibrant and inclusive workplace located in the heart of Bergen city center at Torgallmenningen.
Opportunities to work remotely as needed, fostering flexibility and work-life balance.
Exposure to an international environment within a rapidly expanding company.
The opportunity to gain experience across departments and collaborate with colleagues in other markets.
Please submit your CV and application letter in Norwegian.
We are a fast-growing digital credit and payment platform operating in 14 European countries. Through our proprietary IT infrastructure, we develop simple and flexible payment and financing solutions for millions of customers. Since our founding in 1987, we have consistently combined growth with profitability, and following the stock market listing in 2016, this development has continued with a strong focus on scalability and automation. The Company is listed on Nasdaq Stockholm.
Lending and/or deposit activities are conducted in the Nordics, the Baltics, Poland, Germany, Austria, Spain, Ireland, the Netherlands and Italy through subsidiary, branch, or cross-border banking with the support of the Swedish banking license. The business is divided into three segments: Credit Cards, Ecommerce Solutions and Consumer Lending. The target group for all services is creditworthy individuals and the loan amounts are relatively small with short repayment terms.
