Methanex Corporation

Customer Supply Specialist

Methanex Corporation  •  Houston, TX (Onsite)  •  9 days ago
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Job Description

The Customer Supply Specialist is primarily responsible for managing the service / logistics requirements for a group of key customer accounts ensuring product delivery and service requirements meet or exceed customer expectations and fall within contractual requirements. These duties are accomplished through flawless, end-to-end order management and close collaboration with 3rd party logistics providers to ensure product is delivered seamlessly to customers on-time, on-spec and on-paper.

Additionally, the Specialist is responsible for developing and maintaining relationships with key customer and supplier counterparts, responding to customer/supplier issues in a proactive and timely manner, and implementing high-quality customer service and supplier development plans to drive continuous improvement initiatives. The individual will regularly track and trace, update, and report on various modes of transportation. The Specialist will support the execution of the Responsible Care plan.

Position Responsibilities

  • Customer service / order management
  • Terminal / inventory coordination
  • Support the execution of the Responsible Care plan as needed which may include conducting Responsible Care presentations / seminars, leading/supporting internal or 3rd party supplier audits, updating supplier guidelines, and participating in audits.

Position Qualifications

  • 4-year college Degree preferred or equivalent work experienced required
  • Minimum 12 months in a customer service and/or logistics role
  • Thorough knowledge of order and inventory management processes
  • Working knowledge of 3rd party freight (rail, barge, vessel) beneficial
  • Prior Oracle and QTS rail knowledge/experience considered an asset
  • Excellent communication, written and verbal, and relationship building skills
  • Multi-tasking and problem solving in a timely manner is essential
  • Ability to operate in a multifunctional team environment
  • Capacity to learn and adapt to new systems quickly and efficiently
  • MS Office Suite, particularly Excel, medium proficiency required
  • Strong interpersonal/customer service skills: ability to communicate professionally via email and phone, ability to develop strong business relationships with customers, terminals, 3rd party suppliers, and peers
Methanex Corporation

About Methanex Corporation

We make an essential product that improves everyday life and provides solutions for a sustainable future.

We are the world’s largest producer and supplier of methanol to major international markets in Asia Pacific, North America, Europe and South America. Our methanol production sites are located in the United States, New Zealand, Trinidad, Chile, Egypt and Canada. We are headquartered in Vancouver, Canada, and the company’s common shares trade on the Toronto Stock Exchange under the symbol MX and on the NASDAQ Global Select Market under the symbol MEOH.

Methanol is essential to everyday life today, and a pathway to a low-carbon future tomorrow. As a key chemical building block or as a fuel, when made from renewable sources, methanol can help society achieve its decarbonization goals.

Methanol is an essential chemical building block for hundreds of consumer and industrial products, including paints, carpets, fabrics, building materials, and a variety of health and pharmaceutical products. It’s also difficult to substitute based on its unique chemistry, scale, ease of transport and cost.

A cleaner-burning fuel, methanol can help improve air quality by reducing emissions compared to traditional fuels such as diesel or coal. As it can be made from renewable sources, methanol fuel can also help society achieve its decarbonization goals.

Methanex can be visited online at http://www.methanex.com.

Industry
Chemicals & Materials
Company Size
1,001-5,000 employees
Headquarters
Vancouver, CA
Year Founded
1968
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