ASML

Customer Supply Chain Management

ASML  •  People’s Republic of China (Onsite)  •  14 days ago
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Job Description

Scope of Responsibilities

Key elements of the job include:

  • Support demand and supply planning activities to ensure material availability for semiconductor after‑sales service operations
  • Monitor material availability, logistics execution, and service-critical parts through regular data analysis, reporting, and dashboards
  • Analyze supply chain and service logistics data to identify risks affecting tool uptime, response time, and customer service level
  • Support cross‑sector collaboration with CSCM, Service, and other ASML stakeholders to ensure timely support for customer tools in the field
  • Assist in driving operational and process improvements with a strong focus on data transparency, automation, and efficiency
  • Support 3PL operational performance through standard KPI reporting and data‑driven performance analysis
  • Develop and maintain Power BI dashboards and automated reports to support daily operational and management decision‑making
  • Provide on‑call support for supply chain and logistics topics to ensure timely response to service‑critical and urgent customer needs, in alignment with semiconductor after‑sales service requirements
  • Contribute to continuous improvement and digitalization initiatives within CSCM site operations

Candidate Profile

  • Strong interest and hands‑on experience in data analysis within supply chain, logistics, or service operations
  • Understanding of or willingness to learn semiconductor after‑sales service characteristics, such as tool uptime sensitivity, urgent material demand, and 24/7 support mindset
  • Capable of working in a dynamic and time‑critical environment while maintaining structured analysis
  • Able to translate data insights into practical operational actions
  • Comfortable supporting on‑call duties as part of a service‑oriented organization

Education

  • Bachelor’s degree or above in Supply Chain, Logistics, Data Analytics, Engineering, Business, or related fields

Experience

  • 3 to 8 years of relevant experience in Supply Chain, Operations, Service Logistics, or related roles
  • Experience in data analysis, reporting, and operational performance tracking is required
  • Power BI experience is highly preferred (dashboard development, data modeling, visualization)
  • Experience with Excel automation (Power Query, advanced formulas; VBA is a plus)
  • Familiar with ERP systems; SAP experience is preferred
  • Exposure to warehouse operations, service logistics, or 3PL coordination is a plus
  • Experience supporting customer‑facing or service‑driven operations is an advantage

Personal Skills

  • Service‑oriented mindset with awareness of semiconductor after‑sales operational urgency
  • Strong analytical skills with attention to detail and data quality
  • Proactive, hands‑on, and “can‑do” attitude
  • Able to perform deep‑dive analysis while maintaining top‑level operational overview
  • Good professional communication skills in English
  • Comfortable working in a multi‑cultural and cross‑functional environment
  • Willing and able to participate in on‑call rotation to support critical business needs

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

Need to know more about applying for a job at ASML? Read our frequently asked questions

ASML

About ASML

Who are we?

ASML is an innovation leader in the global semiconductor industry. We make machines that chipmakers use to mass produce microchips. Founded in 1984 in the Netherlands with just a handful of employees, we’ve now grown to over 40,000 employees, 143 nationalities and more than 60 locations around the world.

What do we do?

We provide chipmakers with hardware, software and services to mass produce patterns on silicon through lithography. Our lithography systems use ultraviolet light to create billions of tiny structures on silicon that together make up a microchip. We push our technology to new limits to enable our customers to create smaller, faster and more powerful chips.

Who are our people?

While you may think that only engineers and mathematicians work at ASML, you'll be surprised to find out that our people come from a wide variety of backgrounds. Across ASML, we have dedicated teams that manage customer support, communications and media, IT, software development and more. Every team in the company is essential for pushing our technology and the industry forward.

If you love to tackle challenges and innovate in a collaborative, supportive and inclusive environment with all the flexibility and freedom to unleash your full potential, ASML is the place to be.

Join us!

Industry
Hardware & Semiconductors
Company Size
10,000+ employees
Headquarters
Veldhoven, NL
Year Founded
1984
Website
asml.com
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