At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Purpose
ECP performance is measured in terms of number of calls and time on phone. Call content is delivered smartly through our proprietary WRAAP and CRAFT methodologies.
ECP success is measured in terms of customer behavior including buyer activity and, ultimately, volume growth.
The foundation of ECP outreach is a set of “cornerstone” calls for the Amcor business. These calls fit within the context of broader integrated marketing and communication efforts. ECPs create influence within accounts by uncovering levels of power and then playing their part in coordinated and concentrated outreach. Customer behavior data and observations inform their efforts.
Responsibilities
Build relationships that drive buying behavior within long tail accounts and contacts
Conduct 2.5+ hours of phone interaction through 35+ outbound calls daily
Deliver to high standards of call content and technique
Develop product line subject matter expertise
Escalate sales and service opportunities as they arise
Participate in weekly skills coaching (WRAAP & CRAFT) and 1-on-1 monthly account reviews
Qualifications
Strong written & verbal communication skills
Confident personality
High emotional intelligence
Responds with agility as needed
Desire to inform, coach and teach
Strong problem-solving skills
A basic level of computer competency
Education
High School Diploma, bachelor’s degree preferred
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.
We verify the identity and employment authorization of individuals hired for employment in the United States.
When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:
Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)
As a global leader in packaging solutions for consumer and healthcare products, our industry-leading innovation capabilities, global scale and technical expertise help our customers grow and meet the needs of millions of consumers every day. We accelerate the possible by redefining what can be done, constantly anticipating what our customers will need next, rethinking what is scientifically feasible and always helping our customers find the right solution to their challenges.
Social Media Community Guidelines
Thank you for being part of our online community and contributing to our discussions by sharing your voice. We’re happy to have you here and are committed to fostering a welcoming, respectful and engaging community. We encourage open conversation and do not pre-screen or moderate comments or messages before they are posted. However, we reserve the right to remove content that violates our community guidelines outlined below.
- Off-topic or clearly misrepresents Amcor
- Includes hate speech, discriminatory remarks or any attacks based on someone’s race, ethnicity, gender, religion, nationality or other personal characteristics
- Misleading or deceptive content that promotes fraud or false information
- Irrelevant to the conversation, including spam, promotional or trolling
- Potentially violates copyright laws and/or any form of intellectual property rights
- We appreciate your cooperation in maintaining a positive space for all.
Thank you for helping us create a positive and respectful community.
