Bosch

Customer Success & Project Manager (m/f/div.)

Bosch  •  Ludwigsburg, DE (Onsite)  •  4 days ago
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Job Description

We are Bosch Business Innovations, the un-corporate venture builder of Bosch, consistently driving innovation from the initial idea to real world spin-offs. With our interdisciplinary team and together with partners, we develop new ventures around the world to actively shape the future of diverse industries – far beyond the traditional Bosch core areas. Become a part of it and shape the future with us.

The Bosch Business Innovations GmbH is looking forward to your application!

Copperdot is a procurement service that offers a range of tailored solutions for printed circuit board (PCB/A) requirements. From initial consultation through post-purchase support, our service portfolio ensures that customers stay one step ahead in the market. We provide seamless sourcing, effective Design for Manufacturing (DFM) consulting, and develop customized PCB strategies tailored to our customers' needs, all supported by our AI-powered end-to-end (E2E) procurement platform.

As Copperdot's Customer Interface and End-to-End Project Coordinator, you will be responsible for:

  • Act as the primary point of contact for existing customers in the PCB/A A business
  • Manage customer projects end-to-end from RFQ to successful delivery
  • Coordinate customers, suppliers, and internal stakeholders to ensure smooth project execution
  • Drive quotation clarification, supplier alignment, and commercial coordination
  • Monitor deliveries and proactively manage escalations and open issues
  • Ensure transparent communication and fact-based decision-making throughout the project lifecycle
  • Collaborate closely with quality, logistics, and supply chain teams to achieve high customer satisfaction
  • Support the sustainable growth and development of existing customer accounts

Qualifications

  • Education: Degree in business administration, engineering, electronics, supply chain management or comparable qualification
  • Experience: Several years of experience in account management, project management, sales operations, procurement or customer-facing industrial B2B roles
  • Technical background: Knowledge of PCB/A, EMS, electronics manufacturing or technical supply chains is a strong advantage
  • Working method: Structured, proactive, transparent and target-oriented, with strong ownership from RFQ to delivery
  • Commercial skills: Ability to balance customer needs, supplier constraints, risk management and Copperdot business objectives
  • Personality traits: Customer-oriented, self-confident, decision-driven, resilient, open to feedback and comfortable in dynamic business situations
  • Language: Fluent English required; German or additional languages are beneficial

Additional Information

This role is based in Ludwigsburg, Germany.

We offer flexible working models: from various part-time options to mobile working and job sharing. Feel free to contact us.

Curious? Learn more about copperdot here: Your PCB service | copperdot

Diversity and inclusion are not just trends for us but are firmly anchored in our corporate culture. Therefore, we welcome all applications, regardless of gender, age, disability, religion, ethnic origin or sexual identity.

Need support during your application?

Nelly Ehrmann (Human Resources)

+49 711 811 48240

Need further information about the job?

Walter Sanchez (Functional Department)

+49 711 811-8341

Bosch

About Bosch

The Bosch Group is a leading global supplier of technology and services. It employs roughly 417,900 associates worldwide (as of December 31, 2024). According to preliminary figures, the company generated sales of 90.5 billion euros in 2024. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 86,900 associates in research and development, of which nearly 48,000 are software engineers.

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Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Gerlingen-Schillerhöhe, DE
Year Founded
Unknown
Website
bosch.com
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