Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Delivers Excellent Customer Experiences and Business Results

● Execute effective sales strategies and initiatives in order to achieve or exceed sales and profitability targets within your assigned area.

● Identify and realize short to long term business opportunities in AP Labs, mobilize internal and external (e.g. distributor) resources as needed.

● Execute strategic customer engagement plans in order to achieve customer stickiness among existing customers and open up new opportunities in competitive accounts.

● Build credibility with customers and other stakeholders at different levels through demonstrating business acumen and professional expertise, confidence, and effective communication.

● Implement a sales management process to identify and prioritize customers and prospects.

● Achieve a high degree of customer satisfaction and stickiness by delivering value to customers through effective collaboration with Field Support Engineer Application Specialists, and other stakeholders

● Collaborate with CVP, AP/CP CST Partners, DV, PHC Partners and other functions to bring revenue impact that may be generated beyond the lab.

● Plan the entire sales journey and adapt selling strategies / tactics to customers’ stages and styles of adoption.

Key Account Management (in selected accounts)

● Ensure cohesive execution of account strategies and tactics among CST Partners and other stakeholders in key complex network accounts.

● Improves Relationships with Key Stakeholders to identify growth possibilities to upsell and cross sell.

● Perform basic sales management such as sales forecasting, and positively impact opportunity conversion.

Distributor Management

● Develop and maintain a strong collaborative relationship with distributors to identify and capture new opportunities, maintain and expand customer base, and drive business growth.

● Achieve financial targets related to distribution management programs.

● Conduct business in full compliance to Behaviors in Business and Behavior in Competition.

Requirements:

Qualifications: Good Compliance track record. No material Compliance violation is identified in the past 5 years.

Education:

MinimumBachelor’s Degree in Medical Technology, Biochemistry, Medical-related fields, Life Sciences or equivalent. A Ph.D. degree is a plus.

Working Experience:

● Experience with strategic implementation and optimization of complex sales processes, preferably in a hospital or laboratory environment.

● Extensive market knowledge with at least 3 years commercial experience.

● Extensive experience in distributor management, key account management, and commercial excellence.

● Demonstrated strength in agile working principles and methodologies.

● Ideally have experience of successfully working in a matrix environment.

● Experience with Miller Heiman green/blue and gold sheet methodology is preferred for this position.

Skills & Knowledge:

● Good knowledge of Compliance requirements and clear understanding of high standards of Integrity.

● Native Mandarin and Intermediate English (written and verbal).

● Excellent oral and written communication skills including making impactful presentations, spreadsheets and proposals

● Knowledge of utilizing AI tools.

Competencies:

Being Collaborative / Winning Spirit / Being Innovative / Resilience / Effective communication skills / Selling and negotiation skills / Customer-focused / Planning and Execution skills / Adaptive to change / Good interpersonal skills / Creative problem-solving Skills / Self-Initiative and Proactive.

Others (i.e. Travel Requirement):

Own car and drive-self to get the job done (company provides car allowance).

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.