Job Description

Customer Success Partner – Nordic Sales

We are looking for a Customer Success Partner (CSP) to join our Nordic Sales organization for a temporary assignment until end of October 2027.

In this role, you will be responsible for managing your customer portfolio (Key-, Enterprise and/or Strategic client) and ensuring strong performance, growth, and customer satisfaction.

We are looking for someone who communicates clearly and confidently (fluent in English, both written and spoken and preferably Danish too), thrives in a fast-paced environment without losing the bigger picture, and brings strong coordination, negotiation skills, and a detail-oriented, proactive mindset, combined with a strong team player attitude.

Key Responsibilities

In this role, you are expected to take ownership of your customer(s), drive performance, and ensure a high level of quality in both execution and customer experience. You will succeed in this role by driving growth, improving efficiency, solving issues proactively, and ensuring a strong and consistent customer experience.

• Own and manage your customer portfolio
• Understand customer business, strategy, and needs
• Ensure all deals and agreements are filed correctly and on time
• Build strong relationships with customers and internal stakeholders
• Act as the customer’s voice internally and remove roadblocks
• Collaborate across Sales, Product, and Operations
• Monitor customer performance and follow up on pipeline, volume, and targets
• Support growth across Ocean and Logistics & Services (LnS)
• Drive improvements in processes, efficiency, and ways of working
• Stay updated on industry trends and share insights with the team

What we expect

• Strong ownership
• Good commercial understanding and attention to details
• Ability to work across teams and build relationships
• Proactive mindset and focus on continuous improvement
• Structured way of working and sense for details
• Strong understanding of systems and way of working with the same

Additional focus

In addition to daily responsibilities, you are expected to contribute to the wider team, support development, and help strengthen our way of working.

• Contribute to team and cross-functional collaboration
• Participate in projects and share best practices
• Demonstrate strong engagement and live company values

If you have any questions, feel free to reach out to hiring manager, Maja Juel Bundgaard Nielsen.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com