The Customer Success Migration Specialist is a full-time, outbound-focused commercial role dedicated to converting Verizon Reveal customers to the MyGeotab platform. You will work through a defined book of customers, engaging them by phone, walking them through why the switch makes sense, and supporting them through to contract signature If you love technology, and are keen to join an industry leader — we would love to hear from you!
This is a people-first, phone-first role — you will spend most of your day talking to customers, following up on conversations, and moving deals forward. This role is a great fit for someone who is naturally confident on the phone, motivated by targets, and enjoys the buzz of closing a deal. You do not need deep telematics experience — we will train you on the product. What we need is someone who can build rapport quickly, handle objections confidently, and stay persistent without losing their professionalism.
Make outbound calls to Verizon Reveal customers to introduce MyGeotab and initiate the migration conversation.
Clearly explain the benefits of switching platforms, tailoring your pitch to each customer's situation and fleet needs.
Share commercial proposals and pricing for new MyGeotab contracts, with support from your manager on complex deals.
Walk customers through live or recorded platform demonstrations, highlighting the features most relevant to them.
Send and follow up on marketing materials, proposals, and contracts to keep deals progressing.
Chase signatures on open contracts and keep on top of customers who have gone quiet.
Plan your daily call activity across new prospects, follow-ups, and deals approaching close.
Log all activity and keep your pipeline up to date in Salesforce so opportunities are accurately tracked at all times.
Share customer feedback, common objections, and blockers with the team to help sharpen messaging and process.
Work collaboratively with colleagues in Customer Success and Sales when customers need additional support or products.
Hit weekly and monthly activity targets (calls, demos, and closed migrations).
1-2 years of experience in an outbound sales, business development, telesales, or customer-facing commercial role (preferred).
Experience using a CRM (Salesforce or similar) to log activity and manage a pipeline is an advantage.
Experience in B2B sales or technology sales is a plus but not required.
Motivated candidates with strong communication skills and less formal experience are welcome to apply.
Confident, natural communicator who enjoys talking to people and can build rapport quickly on the phone.
Able to explain the value of switching platforms in plain, persuasive language without relying on jargon.
Comfortable handling objections and staying positive when customers push back or go quiet.
Organised enough to manage your own pipeline and follow up consistently without things slipping through the cracks.
Willingness to learn the MyGeotab platform and develop your demonstration skills over time.
Geotab is a global leader in connected vehicle and asset management solutions, with headquarters in Oakville, Ontario and Atlanta, Georgia. Our mission is to make the world safer, more efficient, and sustainable. We leverage advanced data analytics and AI to transform fleet performance and operations, reducing cost and driving efficiency. Backed by top data scientists and engineers, we serve over 55,000 global customers, processing 100 billion data points daily from more than 5 million vehicle subscriptions. Geotab is trusted by Fortune 500 organizations, mid-sized fleets, and the largest public sector fleets in the world, including the US Federal government. Committed to data security and privacy, we hold FIPS 140-3 and FedRAMP authorizations. Our open platform, ecosystem of outstanding partners, and Geotab Marketplace deliver hundreds of fleet-ready third-party solutions. This year, we're celebrating 25 years of innovation. Learn more at www.geotab.com and follow us on LinkedIn or visit Geotab News and Views.
GEOTAB and GEOTAB MARKETPLACE are registered trademarks of Geotab Inc. in Canada, the United States and/or other countries.
