This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager - SMB based in Canada.
This role is focused on managing a large portfolio of small and medium-sized business customers while driving retention, adoption, and measurable value. You will build strong customer relationships and help clients achieve meaningful outcomes from their software investment. The position combines strategic account management with data-driven customer success practices and scalable engagement. You will use automation and customer insights to identify risks, uncover growth opportunities, and create consistent wins across a high-volume portfolio. Working closely with Sales, Marketing, Product, and Support, you will serve as an important link between customers and internal teams. The environment is collaborative, fast-paced, and designed for professionals who enjoy using technology to work smarter and improve the customer experience.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1
Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.
We flip the hiring model by connecting talent only to roles that truly match, reducing noise for employers and eliminating wasted effort for candidates. Jobgether combines AI coaching, profile optimization, Match Score insights, and the world’s largest remote job database to help people land opportunities faster and with less bias.
Our purpose is to make remote job search guided and intentional.
Our mission is to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.
