ITproposal

Customer Success Manager (Junior) Job ID: JP054611

ITproposal  •  Brussels, BE (Hybrid)  •  2 hours ago
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Job Description

Customer Success Manager (Junior)

We're looking for a Customer Success Manager to help customers get the most value from a SaaS mobility platform. You'll build strong client relationships, provide proactive support, resolve issues, identify growth opportunities, and collaborate with internal teams to ensure an outstanding customer experience. This is a hands-on role in a fast-growing, innovative environment focused on sustainable mobility.

Key Requirements:


  • 0–2 years of experience in Customer Success, Account Management, or a similar client-facing role

  • Excellent communication and relationship-building skills

  • Customer-focused with a proactive, problem-solving mindset

  • Commercial awareness and ability to identify upsell opportunities

  • Comfortable working with SaaS products and digital tools

  • Fluent in Dutch and English (French is a plus)

Location: Brussels (Hybrid – 2 remote days per week)

ITproposal

About ITproposal

As ITproposal we have a very large network of engineers (with our own employees) where we support our Partners all over the world. We combine our experience and knowledge to deliver the best IT solutions. When creating or obtaining projects, we focus on the client and understanding their needs and expectations. We have the competences which allow us to offer a wide range of IT services.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Amsterdam, NL
Year Founded
2019
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