Job Description

Let’s be #BrilliantTogether

ISS FWW is the leading German fund data provider and has been part of ISS STOXX since 2019.

With the data from the FWW fund database, FWW supports fund advisors and investors in making informed investment decisions.

We are looking immediately to expand our team in Haar near Munich: Customer Success Manager - Data Solutions (m/f/d) in full-time.

You help our customers transmit fund data from the fund company to ISS FWW in regulated formats.

This requires written and telephone communication with our customers.

You are also responsible for coordinating and monitoring the maintenance of data and documents on investment funds.

Your profile:

• Fluent German and English language in spoken and written form

• Precise, independent, and reliable working style with a high standard of quality

• Open, communicative nature

• Enjoyment in interacting with customers

• Logical, customer-oriented, and solution-oriented thinking

• Basic technical understanding

• Experience in customer support or after sales support

• Interest in building and maintaining long-term customer relationships

• Quick comprehension and high self-motivation

• Ideally, experience/training in the financial sector

We offer:

• A young, dynamic, and motivated team

• A professional and exciting working environment with an open corporate culture

• A secure, responsible, and long-term position.

FWW Fundservices GmbH Münchener Straße 14 85540 Haar bei München

#LI-TG1 #ASSOCIATE #FWW

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

ISS FWW is the leading German fund data disseminator and fund data distributor helping investment fund advisors and investors make thoughtful investment decisions through the provision of transparent, up-to-date, and correct fund information across 1,500 data records on more than 33,000 investment fund share classes.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.