Company: Daylit
Location: Boston, MA (In-Office)
Daylit helps B2B companies get paid on time without damaging customer relationships. We built Receivables Intelligence—an AI-powered system that lives in Excel, tracks every invoice conversation across calls, emails, and texts, and knows exactly when and how to follow up with each customer. When payment isn't coming, it offers smart financing options like factoring, payment plans, or credit lines right in the workflow.
We recently raised $110M in equity and debt led by Companyon Ventures and Nextview Ventures to expand our AI agents across verticals and help more finance teams operate with certainty.
We’re looking for a Customer Success Manager to join our team in Boston and help ensure our customers get maximum value from the Daylit platform. You will guide customers from onboarding through long-term success, working closely with finance teams to integrate Receivables Intelligence into their workflows.
This is a great opportunity for someone with early-to-mid level experience who enjoys building relationships and wants to grow with a fast-moving startup.
Lead onboarding and implementation for new Daylit customers
Build strong relationships with finance and operations teams
Drive adoption and ensure customers realize measurable value from the platform
Monitor customer health and proactively address issues
Identify opportunities for expansion and partner with sales on renewals
Gather customer feedback and collaborate with product and engineering teams
Help build scalable customer success processes as the company grows
2–4 years of experience in customer success, account management, or client-facing roles
Experience working with SaaS, fintech, or technology products
Strong communication and relationship-building skills
Highly organized and proactive problem solver
Comfortable working in a fast-paced startup environment
Interest in AI, fintech, or automation technologies
Work in-person with a fast-growing Boston startup team
Opportunity to help shape the customer success function early
Competitive salary + equity & Benefits
Significant career growth opportunities
Daylit brings AI agents to Accounts Receivable. Our Receivables Intelligence platform automates collections, resolves disputes, and predicts cash flow by connecting your ERP, inbox, and bank. Paired with flexible financing tools, Daylit makes working capital simple, predictable, and within reach.
At Daylit, we make working capital simple, predictable, and within reach. Our all-in-one working capital platform helps businesses, especially real economy operators, remove the guesswork from when money comes in.
We do this through two key offerings: capital at your fingertips and financial intelligence you can act on.
Behind the scenes, our AI agents work for you: analyzing your business data to evaluate credit risk, spot supply chain risks, and highlight new opportunities to grow.
We’re based in Boston and recently secured $110 million in funding, across equity and debt, to expand our platform and roll out AI agents for accounts receivable management. Formerly known as Lendica, we’re now Daylit, and we’re here to help you unlock the future of your working capital.
