At Amplar Health, we're transforming how healthcare is delivered in Australia. Through in-home care, virtual health services and community-based programs, we're making healthcare more accessible, connected and personalised for the people who need it most.
As part of the Medibank Group, you'll join a team that's improving health outcomes, expanding access to care, and helping shape the future of healthcare.
This isn't just a job. This is your career in health, amplified
We're looking for a highly experienced Customer Success Manager to lead the growth, customer success and strategic direction of Amplar Health's aged care segment, Age Better
Reporting to the Head of Customer Success, you'll be responsible for developing and executing strategies that strengthen customer partnerships, drive sustainable growth and deliver exceptional outcomes for our aged care partners. Working closely with customers, partners and internal stakeholders, you'll identify new opportunities, lead strategic initiatives and help shape the future of healthcare solutions in one of Australia's most important and evolving sectors.
This is a permanent full-time position offering flexibility to work from home or one of our offices or a combination of both. This role requires regular travel both locally and interstate
You are a commercially astute and customer-obsessed relationship builder with a passion for improving health outcomes and creating long-term value for customers and partners.
We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.
Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.
If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)
Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.
Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work
At Medibank we are motivated by improving the health of all Australians and the health of our members. We are passionate about building a better health system that is centred on people, and sustainable in the long term.
Medibank’s core business is the underwriting and distribution of private health insurance policies through our two brands, Medibank and ahm.
We also provide a range of integrated healthcare services to our private health insurance policyholders, government, corporate and other retail customers.
Medibank’s headquarters are in Melbourne, Victoria, with operations throughout Australia.
