Omnissa is shaping the future of End User Computing. Our innovative solutions, including Workspace ONE and Horizon, empower organizations to deliver seamless, secure digital workspaces. We’re proud to serve a broad base of numerous Fortune 500 companies as well as leading government institutions and agencies, helping them power secure, scalable digital work environments.
As a recently independent company backed by KKR, we’re in high-growth mode—scaling rapidly and building for the future.
At Omnissa, we are committed to maintaining a fair, consistent, and secure hiring process for all candidates. As part of this approach, we use standard interview and verification practices designed to ensure alignment and protect both candidates and the organization. These practices are applied thoughtfully and with respect for candidate privacy.
Customer Success Manager — Omnissa
The Customer Success Organization allows you to be flexible in the way you work with your customers. Every day is different as you will partner with your customers to achieve their desired business outcomes. We create long-term impact while driving near-term results.
Success in the Role: What are the performance outcomes over the first 6 months you will work toward completing?
What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
What is the leadership like for this role? What is the structure and culture of the team like?
The EUC Customer Success team is focused on outcomes, not just activity, helping our customers to consume their Omnissa solutions and to gain value from their partnership with Omnissa. We are critical to the success of Omnissa and celebrate our role in the future of the company. We strive to have a diverse, but unified team, one which is entirely focused on our customers and their success. We do the right thing for the customer so when our customers achieve their outcomes, we are successful too. We are an open team who share best practice, and everyone wants their colleagues to succeed and to develop a meaningful career and network within Omnissa and the industry. We support each other and want to give back to each other and our communities so welcome innovation and creativity at all levels to be a meaningful contributor in our countries and societies.
Location: Remote – located in or near Atlanta, GA
Travel: May be required to support customer engagements and business needs.
Education: Bachelor's degree or equivalent combination of education and relevant professional experience.
This role is eligible for commission and the typical On-Target Earnings (OTE) range is USD $115,687.50 - $192,812.50 per year. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more
Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:
Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.
This job requisition is not eligible for employment-based immigration sponsorship by Omnissa
Omnissa® is the digital work platform leader, trusted by thousands of organizations worldwide as the former VMware End-User Computing business.
We make digital work, work – for businesses and their people. No painful IT processes or productivity trade-offs. Instead, a seamlessly delivered digital employee experience that simplifies work. Our comprehensive digital work platform enables IT teams to provide secure, personalized experiences for every employee, on any device. Omnissa unifies, automates, and efficiently scales the digital workspace. By empowering employees to do their best work, anywhere, we help workforces everywhere unlock exponential business value.
All is made possible with the Omnissa platform, the first AI-driven digital work platform for smart, seamless, and secure work experiences from anywhere. It integrates multiple industry-leading solutions across unified endpoint management (UEM), virtual desktops and apps, digital employee experience (DEX), and security and compliance. By continuously adapting to users’ work styles, Omnissa optimizes user experience, security, IT operations and costs.
