Great opportunity to those who seek an integrated position of analytical, hands-on work with clients interface!

A lot of analysts miss the multiple interfaces with people while working on tech platforms all day long. A lot of account managers miss the technological touch and feel burnout from client service all day long. We have the perfect combination of both! 😊

A global company with machine-learning based products in the market research field and in the mobile marketing field, with offices and representations in Russia, Korea, India, and headquarters in Rehovot, Israel, is looking for a customer success manager.

The CSM team works closely with some of the world's most prominent mobile games and apps developers, helping their growth efforts and providing them with data-driven insights derived from the custom predictive models the company generates and utilizes for their user acquisition campaigns, using the company's proprietary OpenRTB bidder, which processes over million transactions in a second!

As a CSM, you will:

• Work hands-on for better optimization of the platform, dealing with a significant amount of real-time data

• Play a key role in onboarding and managing relationships with top-grossing app developers from all over the world (US, Europe, Asia)
• Be customers' focal point, communicate changes, bridge between them and the data science and product teams, provide the best quality and service possible, as well as provide marketing insights.
• Introducing customers' feedback in order to drive required changes and additions to the algorithms models.

Desired experience and skills:

• 2+ years of experience in customer-related or analysis positions with B2B data-driven products.

• Strong analytical approach.

• High level of proficiency in English for daily communication with people all around the globe. Additional languages like Russian, Chinese, etc. - a great advantage.

• High sense of ownership and proactivity