Playtech

Customer Success Manager

Playtech  •  Riga, LV (Onsite)  •  5 days ago
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Job Description

Playtech Live Latvia (SIA "Euro Live Technologies"), a subsidiary of the world's largest online gaming software developer Playtech, is a leader in providing live gaming services to the world's leading gaming operators.

Our team in Latvia consists of 1,900 talented and energetic colleagues, for whom Playtech Live Latvia provides a dynamic, innovative and positive work environment. We continue to develop, proving ourselves as a reliable, sustainable, forward-thinking and innovative employer.

Ready to take the lead in B2B account Management? If you’re passionate about building strong partnerships and driving success in the iGaming industry, this could be your next big move!

What you’ll do:

  • Manage and coordinate client meetings for ongoing and new projects.
  • Implement our account management strategy and make it work.
  • Present data and showcase our products and services.
  • Coordinate teams and keep projects on track.
  • Collaborate with internal teams and partners to hit KPIs.
  • Keep clients updated on the latest tech and tools that improve service quality.

Qualifications

What we’re looking for:

  • Account Management Know-How: You understand how to build and maintain business relationships that last.
  • Networking Skills: You’re great at connecting, collaborating, and negotiating.
  • Data-Driven Mindset: Numbers don’t scare you—you use them to make smart decisions.
  • Problem Solver: Challenges excite you, and you know how to find solutions.
  • Independent & Quick Learner: You take ownership and adapt fast.
  • Communication Pro: You can present ideas clearly and confidently.
  • Tech-Savvy: Comfortable with MS Office tools.
  • Language: Strong English skills—both spoken and written—to work with international teams and clients.
  • Bonus Points: Experience in iGaming or client relationship management is a plus!

Additional Information

  • International experience: Work in a fast-growing global company.
  • Extra perks: Paid day off for volunteering, bonuses for life events, and gifts on holidays.
  • Career growth: Training, courses, and development opportunities.
  • Lifestyle benefits: Discounts for restaurants, beauty salons, spas, and more.
  • Health & well-being: Comprehensive insurance, therapy sessions, and wellness events.
  • Team spirit: Fun team-building activities and corporate events.

Sounds like you? Apply now and let’s make great things happen together!

Playtech

About Playtech

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7900 employees in 20 countries

Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.

We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.

The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.

Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.

Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.

If you are an ambitious, creative thinker and would like to work for us we want to hear from you!

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
London, GB
Year Founded
1999
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