Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.
Customer Success Specialist
Full-Time · Remote (U.S. Eastern Time Hours)
We’re a fast-scaling podcast studio that partners with leading brands to produce high-quality B2B shows—and we’re hiring our first Customer Success Specialist This role is all about building strong client relationships, guiding each series from kickoff through renewal, and ensuring every project delivers strategic impact.
You’ll be the go-to contact for clients, leading them through planning, production, and promotion. With strong communication, sharp organization, and automation know-how, you’ll help ensure every show launches smoothly and exceeds expectations.
Lead onboarding with structured kickoff calls and milestone planning
Manage episode timelines, guest coordination, and content delivery
Use tools like Zapier or Make to automate workflows and reduce friction
Provide regular updates to clients and align internal teams around timelines
Track performance metrics and turn insights into strategic recommendations
Troubleshoot production or scheduling challenges with clarity and speed
Contribute to client retention and renewals by delivering an excellent experience
3+ years managing client accounts in media, SaaS, or a tech-enabled service
Proficiency with automation platforms (Zapier or Make required)
Excellent communication skills, both verbal and written
Experience managing multiple timelines in CRM or project management tools
Calm, organized, and solutions-oriented in fast-paced environments
Bonus: knowledge of podcast production or B2B marketing workflows
Be a foundational part of our client success team
Work at the crossroads of content creation, operations, and strategy
Help turn creative client ideas into scalable, repeatable systems
Join a team that values clarity, momentum, and meaningful storytelling
We connect top talent with vetted employers, competitive pay, and real growth opportunities.
Hiring in the US is broken.
Job boards are noisy. Recruiters are expensive. Hire Hangar is your solution to cutting costs by 80% while improving talent quality.
We connect high-growth companies with pre-vetted, top-tier international talent—fast. No endless resumes, no bad hires, just high-quality candidates ready to work.
✅ Global Talent, Local Impact – Access top professionals worldwide, from engineers to marketers.
✅ Speed – Get top candidates in days, not weeks.
✅ Quality – Every candidate is pre-vetted and matched to your exact needs.
✅ Cost-Effective – A fraction of the cost of traditional recruiters.
✅ Remote & Hybrid-Ready – Hire the best, no matter where they are.
Need elite talent without the hiring headaches? Hire Hangar delivers.
Skip the struggle. Start hiring better today. 🚀
