Antino

Customer Success Manager

Antino  •  Gurugram, IN (Onsite)  •  2 months ago
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Job Description

Key Responsibilities:
-Lead client onboarding and implementation process
-Build and maintain strong client relationships
-Understand business needs and align IT solutions accordingly
-Act as the single point of contact for client queries and escalations
-Manage renewals, upsell, and cross-sell opportunities
-Track customer success KPIs and share performance reports. 
Key Skills:
-Customer Success / Account Management experience
-Strong communication and stakeholder management
-Knowledge of IT services and solutions
-Problem-solving and coordination skills
Antino

About Antino

We are an AI Consulting and Digital Transformation company that follows a collaborative and data-driven approach to deliver high-quality technology solutions for global enterprises.

Driven by innovation and precision, we specialize in crafting digital products that transform ideas into impactful, user-centric software experiences.

With a proven track record across diverse industries and technologies, we continue to strengthen our position as a trusted global partner for end-to-end digital transformation.

Our presence spans India, the Middle East, the UK, and the US, enabling us to deliver excellence with a truly international perspective.

Having the solidity of flawlessly dedicated and aspirational 600+ developers, Antino Labs believes in its capability of domain-specific services offered with utmost proficiency and reliability. Our customer-oriented framework and smooth integrated workflow are what make us provide before-time delivery without compromising a grain in the quality of our collaborations.

600+ Tech Prodigies | 350+ Digital Solutions Delivered | 25+ Fortune 500 & Unicorn Partners | IIT/IIM Alumni Led | 92% NPS

Our Services

AI Agents & Agentic Reasoning Engines

Designing intelligent AI agents capable of autonomous reasoning, decision-making, and task execution to drive business efficiency and agility.

AI-Engineered Product Development

Reimagining product innovation through AI-driven insights and tools that accelerate development and deliver smarter, future-ready solutions.

Neoteric Design Solutions

Leveraging AI to co-create design ideas and prototypes that enhance creativity, speed up the design process, and deliver exceptional user experiences.

Business Automation Implementation

Streamlining repetitive, time-consuming tasks through intelligent automation, empowering teams to focus on strategic, high-impact work.

Custom LLM Integration

Integrating large language models tailored to your business needs for automation & personalization.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Gurgaon, IN
Year Founded
2018
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