D-Cloud specializes in providing secure, sustainable, and sovereign hybrid cloud services, with over four decades of expertise in the field. Continuously evolving, the company ensures its solutions align with industry trends and closely collaborates with clients to deliver tailored services. Known as an industry leader, D-Cloud offers green and sustainable cloud services with environmentally friendly data centers. Backed by Nutanix-powered infrastructure, the company delivers high performance, robust security, and disaster recovery capabilities. With a focus on flexibility, D-Cloud provides scalable solutions with transparent, pay-as-you-go pricing models.
This is a full-time hybrid role for a Customer Success Manager based in Oslo, with partial remote work flexibility. The Customer Success Manager will foster strong relationships with clients, ensuring satisfaction and the successful implementation of D-Cloud’s services. The role involves onboarding clients, monitoring their ongoing needs, proactively addressing challenges, and ensuring their long-term success. The individual will collaborate with internal teams to provide resolutions, deliver value, and serve as a trusted advisor to clients, while continually seeking opportunities for service optimization and growth.
Customer relationship management, client onboarding, and building long-term partnerships
Ability to create and execute customer success strategies while ensuring satisfaction with services
Strong problem-solving, critical thinking, and conflict resolution skills
Demonstrated communication, interpersonal, and presentation abilities
Knowledge of cloud platforms, hybrid cloud architectures, and data security best practices
Familiarity with account management tools and CRM software
Adaptability to hybrid work arrangements and willingness to occasionally travel to client sites as needed
Previous technical or customer success experience in the IT or cloud services industry is a plus
Bachelor’s degree in Business, Information Technology, or another relevant field
Several years of experience in sales of products and services, preferably within private, hybrid, or public cloud infrastructure solutions, data center solutions, or similar
Proven experience in outbound/proactive sales
Documented experience in leading and developing sales teams
Relevant education in business, technology, or a related field
Strong technical understanding of private, hybrid, and multi-cloud environments (Nutanix, Azure, VMware, etc.)
Excellent communication skills, with experience communicating at C-level
Confident, proactive, people-oriented, motivating, collaborative, operational, strategic, and self-driven
Fluent in Norwegian and English, both written and spoken
An exciting and central role in a company with strong ambitions, at one of Norway’s most innovative cloud service providers
Opportunity to work with cloud technologies at the intersection of private and public infrastructure
Opportunity to help shape and develop your own role, and to be part of the management team
A flat, collaborative organization where your ideas are valued and heard
Competitive compensation package – consisting of base salary and bonus, with attractive pension and insurance schemes, etc.
Flexibility in terms of working from our Oslo office (Skøyen) or partly from home
We are in an exciting growth phase, modernizing our infrastructure, expanding our service portfolio, and building the next generation of cloud solutions. If you are motivated by making an impact, creating customer value, and still find sales genuinely exciting, this could be a very compelling opportunity. In this role, you will help shape D-Cloud’s commercial direction and future success
At Duett AS, you're not just joining a company; you're becoming part of a community that values diversity, equality, and a transparent, casual work culture. We're spread across various business areas and office locations, yet we stand united in our mission. With excellent pension and insurance packages, and a commitment to fair compensation, we ensure that your dedication to our cause is well rewarded. We invite all qualified individuals to apply for this position.
Duett is a software company that develops and delivers intuitive financial programs and cloud services, designed to strengthen and streamline operations for small and medium-sized businesses (SMB). We are an established supplier with a particular focus on accountants.
With roots deeply rooted in the Norwegian accounting industry, Duett has developed from a small, local player to a trusted partner for companies all over Norway. As a company, we are in great growth and development, driven by a desire to make the working day for accountants easier, so that they can achieve more profits in their everyday lives. We will succeed on this journey by putting the customer first, ensuring high quality in our products, and developing innovative, technological tools that are easy to use.
Our ambitions do not stop here. Our goal is to continue growth and be a pioneer in accounting technology. That is why we continuously invest in innovation and our around 130 committed employees, to ensure that we are always at the forefront of technological development.
