We are Smart Energy. Starting with just two blokes in a warehouse in Byron Bay, we have grown to have 20 Sales offices Nationwide, all within just seven years. We take great pride in our range of products, from solar panels to batteries to carbon-neutral energy, EV Chargers and virtual power plants, which have put us at the forefront of the industry.
Last year we were honoured with the "Best Customer Service Project" award by the Customer Service Institute of Australia. Our exceptional Smart Care service sets us apart from our competition.
Due to continued growth, we are recruiting for a Customer Success Inbound Agent to join our award winning team to support our growing customer base, within our inbound department.
Initially, this position will be casual, full-time hours based in our Byron Bay office, but it has the potential to become full-time permanent for the right candidate with endless progression opportunities.
If this sounds like the opportunity you’ve been waiting for, and you’re passionate about delivering exceptional customer experiences while driving a sustainable future - we’d love to hear from you.
If you meet the above criteria and are ready for the next step in your career with Smart Energy, we invite you to make the Smart decision and APPLY NOW.
*Please only apply if you are currently living in the Northern Rivers

Smart Energy was founded to help Australia realise its full solar potential through harnessing our lucky country’s abundance of sun. As a vertically integrated solar technology company, our mission is to save the planet, one roof at a time. We’re reducing the energy costs of Australian households and businesses while improving the nation's green credentials.
In 2016 long-time friends Elliot Hayes and Beau Savage co-founded the company after having worked in Solar since finishing school. In this short time, Smart Energy has grown to more than 200 staff with offices in Byron Bay, Newcastle, Sydney, Hobart, Adelaide, Wollongong, Melbourne, and Brisbane.
We are now one of Australia’s market leaders in solar and currently average more than 100 installations a week.
How we work
Quality and customer satisfaction is at the core of what we do. That’s why we only use Clean Energy Council accredited Installers and Tier 1 products. We are committed to providing an environmentally friendly, affordable and enduring alternative to the polluting and increasingly expensive electricity generators & retailers.