Malayan Flour Mills Berhad

Customer Success Executive

Malayan Flour Mills Berhad  •  Kuala Lumpur, MY (Onsite)  •  1 month ago
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Job Description

Company Background:

We are representing our client, a reputable all-in-one online tax learning platform designed to assist business owners, finance professionals, and SMEs in understanding and applying tax regulations effectively.

Job Responsibilities:

  • Guide new customers through the onboarding process, welcome call, ensuring a smooth and positive experience
  • Provide product orientation to help customers maximise the value of offerings
  • Proactively monitor customer accounts to identify potential issues and address them promptly
  • Encourage satisfied customers on other promotional activities and event invitations on monthly basis
  • Develop a deep understanding of products or services and stay updated with customers on new features and enhancements
  • Work towards customer retention and upsell opportunities by understanding customer goals and aligning solutions with their objectives

Job Requirements:

  • SPM/STPM/Diploma/Degree holder with at least (1) year working experience.
  • Demonstrate good interpersonal and communication skills.
  • Disciplined, possess a positive attitude, ability to multitask, with an outgoing personality.
  • Excellent communication skills are needed, as are the ability to handle multiple tasks and think analytically
  • Strong attention to detail is also needed to ensure that clients obtain their desired results
  • Must possess own transport, as the job requires site visits to client locations
  • Required languages: English, Bahasa Malaysia and Mandarin.
  • Seeking for candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Benefits:

  • Company phone and company sim
  • Mileage claims.

Qualified candidates can apply online or send your resume to ryan@talentrecruit.com.my

Only shortlisted candidates will be notified.

Malayan Flour Mills Berhad

About Malayan Flour Mills Berhad

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Kuala Lumpur, MY
Year Founded
1961
Website
com.my
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