Customer Success Pharmacist / Pharmacy Technician
U.S. Customer Onboarding — CurifyLabs
Location:Remote / on-site, with extensive travel across the Central U.S. as needed
Job type:Full-time
About CurifyLabs
CurifyLabs is pioneering 3D printing solutions for personalized medicine. We partner with compounding pharmacies to streamline production, expand what they can offer, and ultimately improve patient care — making personalized treatments faster, safer, and more accessible to the people who need them.
We’re looking for a
based in the Central U.S. to help bring CurifyLabs technology into new partner pharmacies. You’ll work side by side with our team and our customers to demonstrate, train, and champion the practical adoption of our platform — translating innovation into everyday compounding practice.
Your practical experience from compounding pharmacies, or with related technologies, lets you support our customers in a personal, hands-on way. You enjoy bringing the joy of innovation to the field, and you take great care of your customers — you’re a born customer-service person, the kind who pharmacies are quietly relieved to see walk through the door.
What You’ll Do
• Lead onboarding for new customer pharmacies, ensuring a confident and successful start with CurifyLabs technology.
• Deliver hands-on guidance, training, and live demonstrations during setup and early production.
• Be the friendly human face of a very clever machine.
• Bring a pharmacist’s perspective to customer conversations and share insights back with our product and commercial teams.
• Represent CurifyLabs with professionalism, energy, and genuine enthusiasm for the work.
What We’re Looking For
• Licensed pharmacist or pharmacy technician based in the Eastern or Central U.S.
• Hands-on compounding experience is a plus.
• Strong communication and interpersonal skills — comfortable teaching, listening, and building trust quickly.
• Flexible and at ease with a project-based schedule.
• Willing to travel for customer visits
Why CurifyLabs
• Join a cutting-edge company shaping the future of personalized medicine.
• Collaborate with an international, mission-driven team that’s building something genuinely new — and that still finds time to laugh between sprints.
• See your impact directly — in the pharmacies you support and the patients they serve.
How to Apply
If you’re excited about innovation in compounding pharmacy practice and want to help shape the next generation of personalized medicine, we’d love to hear from you. Please submit your CV and a brief introduction video through our recruitment portal by 31 May.
CurifyLabs is a Finnish healthtech company developing solutions for manufacturing personalized medicines in pharmacies and hospitals. CurifyLabs is revolutionizing the way personalized medicines are created. We provide innovative technology that enables the automation of compounding—transforming a traditionally manual, time-intensive process into a streamlined, efficient, and accurate system.
The CurifyLabs' Compounding System Solution (CSS) is an automated pharmaceutical compounding platform for non-sterile dosage forms, including tablets, troches, liquids, suppositories, vagitories, ointments and capsules. It enables better treatments for patients and improved efficiency for pharmacies and hospital pharmacies. In addition to cost savings, it ensures high manufacturing standards at the point of care through in-process quality control. The CSS is a user-friendly platform consisting of: GMP manufactured excipient bases, compounding robotics, integrated quality control tools, software and a comprehensive formulation library to meet versatile compounding needs of pharmacies.. CurifyLabs’ CSS technology is currently in use for patients by customers in Europe and US.
The CurifyLabs Compounding System Solution offers an easy-to-use, turnkey solution for pharmacists and hospitals, making personalized medication production faster, safer, and more accessible to patients in need.
CurifyLabs was founded in 2021 by Charlotta Topelius and Niklas Sandler Topelius.
