Job Description

At Axians, we value talent, not labels.

We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination.

This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation.

💻 THE ROLE

We are looking for a #TechTalent to work as a Customer Success and Operations Support for a international project.

🙂 WHAT YOU'LL DO

• Oversee a project board, ensuring tasks are clearly defined, prioritized, and tracked throughout the project lifecycle
• Provide operational support for email intake, efficiently processing leads and inquiries to facilitate prompt responses and follow-ups
• Monitor and drive improvement of operational efficiency & excellence of the team
• Support team in staying focused on key, strategic priorities
• Collaborate with cross-functional teams to align project objectives with business goals and operational requirements
• Implement and manage project management tools and methodologies to enhance team productivity and project visibility
• Monitor project progress, identify potential bottlenecks or delays, and propose solutions to keep the project on track
• Assist in the development and maintenance of comprehensive project documentation,including plans, reports, and presentations
• Support the continuous improvement of operational processes through analysis, feedback, and the implementation of best practices
• Engage with stakeholders to communicate project status, gather requirements, and ensure expectations are met

💡 WHAT WE'RE LOOKING FOR

• Bachelor's degree in business, management, or a related field is preferred
• Strong organizational and time-management skills with the ability to handle multiple tasks simultaneously
• Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders
• Familiarity with project management tools and SDLC
• Proactive and self-motivated with a strong problem-solving aptitude
• Ability to adapt to a fast-paced and dynamic work environment
• Familiar with GitHub and tracking projects via GitHub issues and projects

⭐ WHAT YOU CAN EXPECT FROM US

Stable professional career

Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.

Prospects for career advancement

You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.

Work Life Balance

By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.

Attractive, evolving compensation

When working with Axians, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological, Legal, Psychosocial, and Financial support).

Do you identify with this position?

If you think this position is the right fit for you and you have the #TechTalent we are looking for, send us your resume, preferably in English, to recrutamento.axianspt@axians.com with the subject "OP/SA/PL”.