Dcycle is a fast-growing B2B SaaS company that simplifies sustainability by making it transparent and easy to manage. We help businesses store and manage their non-financial data in one system, cutting through regulatory, financial, and technical complexities. With four years of exponential growth, we're empowering companies to streamline processes and stay competitive and take control of their information. Our team is innovative, driven, and passionate about helping companies improve their competitive edge. Join us if you are hungry for a challenge!
What Your First Months Will Look Like
You'll hit the ground running. Within your first weeks, you’ll complete Dcycle’s best-in-class onboarding and work on real sustainability cases to understand customer pain points and opportunities. As a Customer Success Analyst, you’ll immediately support onboarding, training, early product adoption, and account optimization. You’ll meet key people, learn our product philosophy, and see how Customer Success drives measurable impact and long-term growth. From day one, you’ll feel supported, empowered, and immersed in the mission.
You'll see how we work. Dcycle moves fast. You’ll quickly start anticipating customer needs, identifying risks and opportunities through data, and collaborating across teams to ensure customers get maximum value. You’ll see how insights shape the product, how scalable CS processes are built, and how documentation, playbooks, dashboards, and best practices fuel our impact. You’ll operate as a trusted advisor, guiding customers through their sustainability challenges and delivering meaningful outcomes.
You'll build real expertise. By month three, you’ll be integrated and autonomous; managing a small portfolio, leading onboarding sessions, delivering value, and escalating insights that improve the product. You’ll understand the ESG landscape (GHG Protocol, SBTi, CSRD), master the product, and know how different customer segments use Dcycle. You’ll have shipped impactful work, processes, documentation, workflow improvements, or optimization ideas, supported by weekly coaching and cross-functional collaboration.
You'll grow fast. At Dcycle, responsibility isn’t rationed out slowly. If you can handle it, you’ll get it. By six months, you’ll look back and be surprised by how much you’ve learned, not because of a rigid program, but because you were trusted with real problems and coached when needed. You’ll operate with ownership and speed: anticipating needs, spotting upsell opportunities, and contributing to strategic improvements across the company. You’ll have grown in months what others learn in years, and likely enjoyed your first (or second!) Dcycle team-building getaway, an unforgettable adventure in nature.
We're looking for people who:
Minimum Requirements:
We’re not just looking for experience; we’re looking for people with a growth mindset who can drive innovation and challenge the status quo.
We have a thorough but efficient hiring process:
At Dcycle, we build ESG software that helps companies take control of their non-financial data: one system of record to collect, verify, and report with clarity.
We cut through regulatory, financial, and technical noise so sustainability is transparent, actionable, and easy to manage.
After four years of fast growth, our platform has empowered over 500 companies to take control of their non-financial data, enabling more informed decisions and streamlined processes.
In 2025 we’re tripling revenue and scaling internationally; your work will help companies have greater control of their information and work better within their teams, across Europe.
We’re a no-bullshit, high-ownership team: challenge ideas, bring fresh perspectives, sweat the details, and grow fast—professionally and personally. If you want to build the infrastructure for sustainable business, this is where you’ll do it.
Our office culture is built on mutual respect—nobody gets stepped on here. We collaborate across teams, and we ensure that our employees are taken care of so they can do their best work. Your well-being matters to us because when you’re at your best, the company thrives.
That being said, we hold ourselves to high standards. The challenges we face are big, and we work hard with motivation and determination, always putting the company’s interests first. Success is celebrated as a team, and we also support each other through the tougher moments, because we know we’re all in it together.
At Dcycle, we have strong company values:
We are #1 → Driven by growth, passionate, energetic, and always ready to embrace challenges. Willing to put in the effort to improve and get better.
We fix what’s broken → Ownership means taking responsibility not only for the outcomes but also for the journey—identifying problems, creating solutions, and driving results with dedication and accountability.
We take humor seriously → We're a close-knit team, and it's a pleasure to be surrounded by our own. We come to work not just to succeed, but to enjoy our time together and have fun.
We are intelligent → We learn quickly, adapt easily, and are technical experts in our field, guided by common sense. We combine expertise with practical thinking to make smart decisions and solve problems efficiently.
It’s tough but fair. We want to make sure you’re a great fit, so we’ll assess your technical skills, values, and potential. We provide feedback within 2 days and aim to move quickly.
We recommend reviewing the job description thoroughly, researching our company culture, and preparing for both technical and behavioral interview questions. Practice technical tasks to be ready for any technical rounds.
If you have a valid work permit for Spain and are willing to relocate to Madrid, we’re happy to consider your application. We don’t sponsor visas
Yes, you are welcome to apply for multiple positions that align with your skills and interests. We will assess your suitability for each role and reach out if there's a match.
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