Job Description

Permanent RegularPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

🚀 Your next challenge (Mission, main goals)

What you’ll be doing: (Main duties and activities which define the job, reponsibilities and its interactions)

• Manage and nurture relationships with existing clients through Teams, phone calls, or on‑site meeting as required by commercial needs.

• Identify opportunities to upsell and cross-sell products and services.

• Conduct regular client reviews and satisfaction assessments.

• Collaborate with sales and account management teams to address client needs.

• Provide clients with updates on new products and services.

• Prepare and present reports on client relationship metrics and performance.

🌟 You’re a match:

• Education Requirements:
  Bachelor’s degree in Business Administration, Marketing, or a related field.

• Work Experience Requirements:
  5-8 years of experience in client relationship management (large company) or a related field.

• Languages:
  Spanish and english fluent

• Competencies:
  Result-driven
  Ability to work under pressure
  Persuasive communication
  Active listening
  Resilience and tolerance for rejection
  Negotiation
  Planning and organization
  Customer‑centric mindset
  Proactivity
  Adaptability

🔎 To get this challenge

• Video call or face to face with Recruiter

• Video call or face to face with Sales Manager

• Video call or face to face with Sales Director

🏅 Your team

CS Large Team

📍 Your Location:

Madrid (SP)

☀️ Happy at work

• A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.

• A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!

• An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.