Timely handle customer requirements
Drives complaint handling process
Input all sales relevant information into system
Arrange customer visit and audit
Push and follow up payments by customers
Monitor stock level
Ensures on time delivery
Ensures contract coverage
Introduces CHI products
Maintain long term relationship with customers
Involves inter-company sourcing when required
Responsible for maintaining good EHS compliant working conditions, safe practices in your assigned job or area and ensure continuous compliance to company’s operating procedures, EHS Standards and local law requirements.
GMP Responsibility
Perform other duties as assigned
Bachelor's degree
Minimum 2 years working experience, in health care industry preferably, B2B environment is a plus
Ability to communicate and maintain relationships
Negotiation and listening skills is required
Good team player
Willingness to learn, curiosity
Ability to solve problems
Strong in Admin & document control
Ability to represent Lonza brand
English CET-4
Basic computer skills
Lonza is a pioneer and world leader in the CDMO industry, setting the pace with cutting-edge science, smart technology, and lean manufacturing. United by a common purpose, we turn our customers’ breakthrough innovations into viable therapies and manufacture the medicines of tomorrow.
Founded in Switzerland in 1897, our company is the first and original CDMO, and today we are more dynamic, agile and forward-focused than ever before. As one of the largest Western CDMOs, we bring together a global team of around 18,500 colleagues across five continents to deliver comprehensive, integrated solutions for our customers' complex needs.
For our customers and their patients, we bring quality, safety and reliability to bring life-enhancing and life-saving treatments to market at speed and at scale. For our colleagues, we strive to create a sense of belonging and inclusion where every person can thrive and bring their best.
