Pioneer Telephone

Customer Solutions Rep

Pioneer Telephone  •  $32k - $42k/yr  •  Oklahoma (Onsite)  •  5 months ago
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Job Description

About the Role

Do you love helping people and thrive on technology? Join our team!

We're looking for a customer-obsessed professional with a technical aptitude and a consultative sales approach to guide residential and business customers from the first conversation to ongoing success.

What You'll Do

  • From face-to-face and phone interactions, own the customer experience end-to-end-from account and billing questions to recommending right-fit solutions.
  • Assist customers with basic technical concerns and troubleshoot confidently.
  • Listen deeply, follow through proactively, and close with integrity.
  • Collaborate with cross-functional teams to ensure every interaction is positive and memorable.

What We're Looking For

  • Technical aptitude and ability to learn quickly.
  • Consultative sales approach with a focus on delivering real value.
  • Excellent communication and problem-solving skills.
  • Passion for measurable results and continuous learning.

Why You'll Love This Role

  • Opportunity to build long-term customer relationships.
  • Work with a company that values service excellence as much as smart selling.
  • Grow your career in a dynamic, customer-focused environment.

Minimum Requirements

  • High school diploma or equivalent.
  • Three months of related experience and/or training with a focus in technology preferred.
  • Must maintain a good driving record and a valid driver license.

This institution is an equal opportunity provider and employer

EOE/Minority/Female/Disability/Veterans

If you are unable to utilize the online application process and would like to speak to a representative, please call 405.375.0226 between the hours of 8:00 a.m. to 5:00 p.m., Monday thru Friday. If the representative is unavailable, please leave a message and your call will be returned as soon as possible.

Pioneer Telephone

About Pioneer Telephone

In 1953 a group of leaders in Western Oklahoma recognized that telecommunications was the new frontier. If they were to stimulate economic development and reverse two decades of migration out of rural Oklahoma, they had to improve the quality of life for everyone and build an infrastructure for telephone service that could take advantage of the progress made by rural electric cooperatives. In a moment of inspiration, those leaders pooled their resources and created Pioneer Telephone Cooperative, Inc.

Pioneer Telephone Cooperative, Inc., an industry leader in rural telecommunications services, is a multi-service telecommunications corporation providing communications products and services to more than 76 communities encompassing 30 Oklahoma counties in Western Oklahoma. Pioneer provides an array of telecommunications products and services, including Local Telephone Service, High-Speed Internet, Pioneer iVideo Streaming Service, Long Distance, and Business Solutions

Industry
Telecommunications
Company Size
201-500 employees
Headquarters
Kingfisher, Oklahoma
Year Founded
1953
Website
gopioneer.com
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