SMBC Group

Customer Solutions Lead

SMBC Group  •  Tokyo, JP (Onsite)  •  2 months ago
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Job Description

We are seeking a highly motivated cloud & data-savvy pre-sales specialist with experience designing solutions for large enterprise clients. The Customer Solutions Lead reports into the Head of DXG Customer Solutions and carries TCV (Total Contract Value) & Revenue targets for his defined scope.

What you would be doing:

  • Work closely with Account Managers to qualify customer needs, design proposals and follow opportunities until closure;
  • Contribute to all business and technical discussions with customers and partners to define best solutions to address customer challenges;
  • Define engagement strategy with customer to solve their specific challenges;
  • Design Cloud & Data solutions that address client business problems and meet their technical requirements;
  • Generate new leads by approaching new prospects (together with Account Managers) and promoting Software Cloud, Data and DX Consultancy services;
  • Lead and coordinate complex RFP proposals with other team members and other FPT Business Units;
  • Deliver trainings to local Account Managers and Pre-Sales teams about our Digital Transformation portfolio (Cloud, Data, DX Consultancy services);
  • Responsible for keeping track of and reporting customer opportunities and actions in CRM tool.

Skills and Competencies:

  • 10+ years experience in a Pre-sales role in the technology sector;
  • Strong knowledge of Cloud, Data, Digital Transformation and ability to quickly learn new technologies;
  • Proven experience interacting with C-level executives. Able to qualify business and technical challenges and articulate value proposition;
  • Creative problem solver, able to handle stressful situations with professionalism;
  • Excellent listening and presentation skills;
  • Fluent in written and spoken English;
  • Cloud and data platform certifications (AWS, Azure, GCP, AliCloud, Oracle, IBM, Snowflake, Databricks, Dataiku) are a big plus.
SMBC Group

About SMBC Group

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 150 offices and 120,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo and Nagoya stock exchanges, and its ADRs trade on the New York Stock Exchange (NYSE: SMFG).

Americas: https://www.smbcgroup.com/

EMEA: https://www.smbcgroup.com/emea/

APAC: https://www.smbc.co.jp/asia/

Tokyo: https://www.smfg.co.jp/english/

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
Unknown
Website
co.jp
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