Miller Homes Ltd

Customer Services Technician - Luton

Miller Homes Ltd  •  Onsite  •  3 hours ago
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Job Description

Customer Services Technician - Luton

Department: Customer Services

Employment Type: Full Time

Location: South Midlands

Description

Customer Services Technician

South Midlands Region, Luton

Competitive salary + attractive benefits

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.

We are looking to recruit a Customer Services Technician to join our team in the South Midlands region, ideally based around the Luton / Stevenage area. The role will see you carry out multi‑trade remedial works in both occupied and unoccupied properties, delivering safe, high‑quality repairs while providing a professional and positive customer service experience. As a front‑facing representative of Miller Homes, the Technician plays a key role in upholding the company’s standards, values, and reputation.

CUSTOMER SERVICES TECHNICIAN RESPONSIBILITIES

  • Carry out assigned remedial works in a safe, efficient, and professional manner across a range of trades.
  • Communicate politely and clearly with customers, keeping them informed of progress and any issues.
  • Ensure the company vehicle is suitably racked, clean, tidy, and road‑legal at all times.
  • Work in full compliance with the company’s Safety, Health & Environment (SH&E) Management System.

CUSTOMER SERVICES TECHNICIAN REQUIREMENTS

  • Multi‑skilled, with practical experience across a range of trades including joinery, basic brickwork, plaster patching, painting and decorating, tiling, and general repairs.
  • Understanding of construction techniques and basic awareness of NHBC standards.
  • Good awareness of current health and safety legislation and best practice.
  • Professional, courteous, and respectful when representing Miller Homes.

WHAT WE OFFER

  • Competitive basic salary
  • 26 days annual leave + public holidays + your birthday off
  • Opportunity to earn 10% bonus
  • Company van
Miller Homes Ltd

About Miller Homes Ltd

We’ve been building quality homes and communities across the UK for 90 years.

Miller Homes is one of the UK’s leading private homebuilders with an established reputation for building high quality, energy efficient homes and providing 5* customer service.

Putting our customers at the heart of everything we do, we create great places where people prosper. We take pride in helping our customers through the buying process, so they have the best start in their dream home.

When we build neighbourhoods we make a pledge to support the local area, whether it be charity fundraising or protecting wildlife, we want to make sure Miller makes a positive difference.

With over 1,200 employees spread across our 11 regions we are committed to supporting and developing our teams, so that they enjoy a rewarding and successful career with Miller Homes.

Find out more about our current vacancies: www.millerhomes.co.uk/corporate/careers/current-vacancies

Industry
Construction & Skilled Trades
Company Size
1,001-5,000 employees
Headquarters
Edinburgh, GB
Year Founded
1934
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