Job Description

CUSTOMER SERVICE SUPERVISOR

PAK’nSAVE Queenstown

PAK’nSAVE Queenstown offer great working conditions, a supportive management structure, and personal development opportunities.

We are looking for a talented and experienced full-time supervisor who has a flare for customer service and the passion to assist the Customer Services Manager to ensure that our store delivers the best customer shopping experience possible.

You will have experience supervising and training staff within a busy retail or supermarket environment.

The successful candidate will:

-Be an experienced checkout or retail supervisor with a minimum of six months experience handling the sale of alcohol.

-Hold a valid Liquor Controllers Certificate and a General Managers Certificate or be eligible to obtain these.

-Must be available to work:

• Monday – 12:45 -10:15 pm
• Tuesday – Off
• Wednesday – Off
• Thursday – 12:45 – 10:15 pm
• Friday – 12:45 – 10:15 pm
• Saturday – 12:45 – 10:15 pm
• Sunday – 12:45 – 10:15 pm

The ideal candidate will be:

• Motivating and driven by helping other team members to exceed their expectations
• Committed to maintaining high personal presentation standards of self and others
• A people person with a focus on delivering a superior customer experience
• An outstanding communicator who can remain calm and confident in high pressure situations.

Key responsibilities of this position include, but are not limited to:

• Assisting with management of the checkout area, ensuring great customer service that is friendly, fast, efficient and accurate
• Assisting with team training and development needs
• Actively promoting health and safety and food safety initiatives throughout the department
• Ensuring correct processes are followed for the sale and supply of age restricted products

If you believe you have the passion and energy to join our team, apply now:

Please include a cover letter and full CV. Applicants must have New Zealand Citizenship, New Zealand Residency, or a valid New Zealand Work Visa.