Deaconess Health System

Customer Services Specialist II

Deaconess Health System  •  $35k - $50k/yr  •  Evansville, IN (Onsite)  •  2 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

The evening courier plays a critical role in the safe and timely transportation of laboratory specimens from client facilities to Midtown Lab. This position supports two scheduled runs each evening, covering approximately 40 locations across the tri-state area. The courier ensures that specimens are picked up, handled and delivered in accordance with regulatory standards and internal protocols, enabling efficient lab processing.

Key Responsibilities:

  • Specimen collection and transport
  • This position will learn two nighttime runs
  • Ensure specimens are properly packaged, labeled and stored during transport
  • Transport all collected specimens to Midtown Lab within designated timeframe to support overnight processing
  • Serve as a professional and courteous point of contact for client facilities
  • Communicate any delays, issues or special instructions to Outreach Lab Team Leads
  • Accurately log pickups
  • Follow HIPAA guidelines and safety protocols for handling biological specimens
  • Maintain cleanliness and readiness of assigned courier vehicles
  • Ensure transport containers and supplies are stocked and functioning properly
  • Respond to last-minute pick-up request or route changes
  • Troubleshoot minor issues independently and escalate when necessary

Benefits:

We pride ourselves on retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

  • Flexible work schedules to fit your life
  • Tuition reimbursement
  • Free access to fitness centers, where health coaches are available to help with workout plans
  • Career advancement opportunities

Explore All Benefits:

https://www.deaconess.com/For-You/Employees-Benefit-Resources/Documents

Required Certifications:

  • Valid driving license
  • Clean driving record for 2 years
  • High School Diploma

Courier Hours Monday-Friday 3pm-10pm with rotating weekends and holidays

Deaconess Health System

About Deaconess Health System

Deaconess Health System is the premiere provider of health care services to a population of more than 1.5 million in southwestern Indiana, western Kentucky and southeastern Illinois.  Serving a population of more than 1.5 million residents, the system consists of 20 wholly owned, joint ventured, sponsored or affiliated hospital locations situated throughout the Tri-State. 

Deaconess Health System is the largest employer in the tri-state region, and operates under the direction of a local board, with a local focus. Deaconess is widely recognized for its commitment to excellence. Named the #2 Hospital in Indiana by US News & World Report for the past six years, Deaconess was also named to the Forbes list of America’s Best Employers in 2022 and 2023, 2024 and 2025.

As our organization continues to grow and expand, we welcome skilled, dedicated and compassionate individuals to join us in delivering The Deaconess Difference: putting people at the center of everything we do, making a positive difference in the lives of our patients, families, employees and community.

Browse our site to learn more about our convenient locations, expert services, community involvement, and much more. 

Our commitment to progressive, patient-centered care guides our work every day as our priorities are set and decisions are made with a local focus and direction.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Evansville, IN
Year Founded
1892
Social Media