Tetra Pak

Customer Services Intern

Tetra Pak  •  Bogotá, CO (Onsite)  •  15 hours ago
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Job Description

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Tetra Pak Internship Program

The Tetra Pak Internship Program aims to qualify potential student talents through the experience of real situations in the corporate world, offering opportunities for them to develop on a personal and professional level. Our approach prepares new talents to face their upcoming professional challenges. Upon joining our team, the intern will have the support of a network of colleagues and will be instructed and evaluated by a mentor, who will guide and accompany you in your day-to-day activities. In addition, we have an onboarding program designed to better prepare new trainees to put their full potential into action.

The position will be based in Bogotá, Colombia

Tetra Pak is not sponsoring work visas or relocation for this position.

What you will do

As Customer Service Intern you will:

  • Support the Customer Service operation by generating reports, assisting with backlog management, collecting and consolidating labor hours, and monitoring operational performance indicators;
  • Assist with customer service planning and coordination activities, including communication follow-up, maintenance events, service agreements, action orders, and customer onboarding processes;
  • Support sales and service teams by processing low-complexity quotations, responding to customer inquiries, providing account planning inputs, and ensuring timely information flow across stakeholders;
  • Perform data quality reviews, validation, and correction activities, helping to establish monitoring routines and preventive controls to maintain system data accuracy and integrity;
  • Analyze operational and customer experience data, prepare reports and insights, support profitability tracking of service agreements, and contribute to continuous improvement and quality enhancement initiatives.

We believe you have

  • Bachelor Studies in progress: Business Administration, Economy or Engineering;
  • Desirable Skills / Knowledge: Microsoft Office (Excel & Power Point); knowledge of Scripts, Macros, Power BI or interest in data analysis, process improvement, and customer service operations.
    English Advanced - Can communicate fluently, with strong skills in both written and spoken English.
  • Availability for internship: January 18 to June 14, 2027.
  • Graduation expected: July 2027 or afterwards.
  • Availability to work and commute to our site 8 hours per day, Monday to Friday, from 8 am to 5 pm, during the full internship program


If all requirements are met prior, we will be happy to move forward with your application.


Steps of the process:

  • Application review (August 10 – September 4)
  • Video interview (August 17 – September 25)
  • Interview (September 28 – October 9)
  • Admission (October 19 – October 30)
  • Start Date January 18, 2027.


These are only estimated dates for the communication we will have with each candidate.


We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/

This job posting expires on September 4, 2026

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Tetra Pak

About Tetra Pak

We’re here to make food safe and available. It’s why we provide advanced food production systems, from product creation and recipe testing to processing, filling, packaging, logistics, services and beyond. We support almost every food and beverage category with tailored solutions for category-specific needs.

In collaboration with our customers and suppliers, driven by more than 24,000 dedicated employees worldwide, we protect food sustainably every day for hundreds of millions of people in more than 160 countries. Because we’re here to fulfil a purpose:

We commit to making food safe and available, everywhere, and we promise to protect what’s good: food, people and the planet.

LinkedIn Community Guidelines for Tetra Pak

As part of our commitment to you we will endeavour to ensure that the content on this page is positive and respectful. In doing so we ask that you respect our LinkedIn page guidelines.

These guidelines also apply to all company spokespeople.

While we welcome any posts and comments, it’s important to note that postings to the Tetra Pak LinkedIn page, from other users, are not representative of the opinions of Tetra Pak, therefore do we not confirm their accuracy.

Since we can't monitor every posting or conversation, we realise that the occasional objectionable post will pop up from time to time. We therefore reserve the right to remove posts or comments that are:

- Abusive, defamatory, obscene, or offensive

- Fraudulent, deceptive, misleading, or unlawful

- Hateful in language targeting race/ethnicity, religion, gender, nationality, or political beliefs

- In violation of any intellectual property right

- Sales pitches or commercial solicitation

- Not being relevant to the topic or content in the post that has been published

- Spamming or link baiting

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
CH-1009 PULLY/LAUSANNE, CH
Year Founded
Unknown
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