Customer Services Advisor (Bank)
Hereford Hospital | Bank | Ad-hoc
£12.84 per hour
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK’s leading Healthcare Charity. We’re recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis.
As a Customer Service Advisor at our Contact Centre, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment.
As a Customer Service Advisor, you will:
Expertly handle all contact with our customers
Make good use ofa number ofchannels, including calls, emails, live chat and social media
Ensure the customer journey is always seamless
Be part of an exciting, varied and dynamic environment
Bring your skills to deliver excellent customer service, every time
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Key information about the role.
Working hours will be subject to need up to 37.5 hours, Monday-Friday 09:00-17:00 with additional evenings when required however ample notice would be given.
Please remember to inform your line manager when making your internal application.
Welcome to Nuffield Health, the UK’s leading not-for-profit healthcare organisation*.
As a not-for-profit with no shareholders, we invest all our income back into our family of award-winning 37 hospitals, 114 fitness and wellbeing clubs, healthcare clinics, over 200 workplace wellbeing services, as well as developing flagship collaborations supporting our communities – all to realise our vision to build a healthier nation.
What makes us unique is our unrivalled award winning and industry leading network of health and wellbeing services. Only Nuffield Health has the wide-ranging expertise to provide connected care. We attract some of the best people in their specialist fields, who take a personalised approach so we can provide the best possible care and support now and in the future – wherever they are on their journey. All for the public benefit. So, it’s no surprise that we’re trusted by the NHS, Private Medical Insurers, employers and the general public to provide exceptional health and wellbeing services to the nation.
We’re committed to our vision of building a healthier nation.
Welcome to Nuffield Health. Specialists in you.
* Nuffield Health is a Registered Charity. Our objective is to advance, promote and maintain health and healthcare of all descriptions and to prevent, relieve and cure sickness and ill health of any kind, all for the public benefit. Registered Charity Numbers 205533 (England and Wales) and SC041793 (Scotland).
