Southern Multifoods Inc

Customer Service/Cashier

Southern Multifoods Inc  •  Alamo, TX (Onsite)  •  27 days ago
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Job Description

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Basic Function:

To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.

Personal Requirements, Skills, and Abilities:

  1. Some high school courses preferred.
  2. Must be clean, neat and well groomed.
  3. Must have good interpersonal communication skills to work with customers and other employees.
  4. Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
  5. Must be honest.
  6. Must be able to follow verbal and written instructions and read recipes.
  7. Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
  8. Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
  9. Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
  10. Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
  11. Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
  12. Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
  13. Must be able to count money and give change correctly.

General Responsibilities:

  1. Ensure customer satisfaction by providing quick, efficient service and quality products.
  2. Provide excellence in quality, service and cleanliness.
  3. Provide consistent product portions.
  4. Maintain knowledge and operation of all equipment.
  5. Follows and abides by all safety rules, policies, and procedures.

Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.

Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.

Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.

Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.

Key Activities:

  1. Quickly prepares customers' orders according to specifications and with the highest possible quality.
  2. Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
  3. Operates cash register.
  4. Assists with front line preparation procedures.
  5. Operates kitchen equipment as needed.
Southern Multifoods Inc

About Southern Multifoods Inc

Our Story

In 1977, former President, Larry Durrett opened his first quick-service restaurant, Taco Plaza, in Jacksonville, Texas. Due to the success of this one store, he then opened four more restaurants over a span of 6 years in the following cities: Lufkin, Henderson, Longview, and Athens. In 1983 PepsiCo recognized that Taco Bell could be a dominant chain in Texas and the United States but for the presence of Taco Plaza. so Mr. Durrett decided to convert his locations to Taco Bell and kept building and buying locations along the way.

Today, Southern Multifoods, Inc. owns and operates 115 units, all being Taco Bells or at least having a Taco Bell component in them. Southern Multifoods, Inc. currently operates two Taco Bell/Long John Silver’s, and one hundred-thirteen Taco Bells.

We are alive to grow and we continue to pursue growth in every reasonable venue. Our principal focus for growth will be in East Texas as available, Fort Worth, and the periphery of Dallas along with Corpus Christi and the Lower Rio Grande Valley.

Welcome to southern multifoods, inc.

As I reflect back over the last forty-two years of our family business, I am grateful for my father’s leadership and vision for SMI. We will continue putting people before profits by practicing servant leadership. We all can expect SMI to grow organically, maintain the best assets on the block, and operate selflessly. We believe the customer’s experience will never exceed the team member’s experience and our customers will always be our lifeline. Thank you for your interest in SMI, and please let me know how I can assist you with your career at SMI.

Drew Durrett

President and CEO

Industry
Food & Beverage
Company Size
51-200 employees
Headquarters
Jacksonville, TX
Year Founded
1977
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