Join our dynamic team at Imperial Cleaning in Amityville, NY 11701, as a Full Time Bilingual Customer Service/Administrative Specialist and immerse yourself in a vibrant work environment that prioritizes customer-centricity and excellence. This onsite position allows you to engage directly with clients, fostering meaningful relationships while honing your problem-solving skills in a fun and energetic atmosphere. With a competitive pay rate of $28-$30 per hour, you'll be rewarded for your contributions to our high-performance culture. Your bilingual abilities in English and Spanish will not only enhance communication but also make a significant impact on the diverse clientele we serve.
You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Snack/Drink Room, and Employee Discounts. Take the next step in your career and apply now to be part of a team that embodies integrity and empathy in every interaction.
As a new Bilingual Customer Service/Administrative Specialist at Imperial Cleaning, you can expect a fast-paced and dynamic work environment where you will be the first point of contact for our valued clients. Your day-to-day responsibilities will include managing incoming calls, responding to inquiries, and resolving customer issues with empathy and professionalism. You will assist with administrative tasks such as scheduling appointments, maintaining records, and coordinating services, ensuring a seamless experience for our customers. You will work Monday through Friday, with standard hours designed to support our clients effectively. Additionally, being on call for emergencies will be part of your role, allowing you to demonstrate your commitment to customer-centricity and problem-solving.
Prepare to collaborate with a supportive team focused on delivering excellence in every interaction.
To thrive as a Bilingual Customer Service/Administrative Specialist at Imperial Cleaning, several key skills are essential. First and foremost, exceptional communication skills in both English and Spanish are crucial for effectively engaging with our diverse clientele. You should possess strong problem-solving abilities, allowing you to address customer inquiries and concerns with empathy and efficiency.
Attention to detail is vital, as you will be responsible for accurate record-keeping and scheduling. Additionally, a customer-centric mindset will help you anticipate client needs and exceed their expectations, reinforcing our commitment to excellence. Time management skills are also important, enabling you to prioritize tasks effectively during busy periods.
Finally, adaptability and a positive attitude will serve you well in our energetic and fun work environment, empowering you to contribute to a high-performance culture dedicated to outstanding service.
Applying for this position is a walk in the park if you feel it's a good fit for you
Applicants must be 18 years of age or older to be considered for employment
(Imperial Cleaning internal Title: "Residential Operations Specialist")
At Imperial Cleaning, we care about the impression you make on others. With over 30 years of experience, we're one of our industry leaders in providing high quality cleaning and maintenance services. The principles are visible not only from the start up of services, but throughout the duration of your maintenance programs. We are personally accountable for our commitment and we would be proud to include you among our many satisfied clients. Our dedication to excellence keeps our clients pleased and in return, will help keep your staff content and secure in a clean and healthy environment.
