Burke & Herbert Bank

Customer Service Teller

Burke & Herbert Bank  •  $17 - $19/hr  •  Springfield, VA (Onsite)  •  3 hours ago
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Job Description

CLASSIFICATION

Non-exempt

REPORTS TO

Community Bank Manager

Objective

Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise.

Essential Functions

  • Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
  • Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC.
  • Issues cashiers’ checks and redeems Savings Bonds.
  • Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet.
  • Consistently demonstrates a helpful, friendly attitude.
  • Maintains proper amounts of currency and coin in drawer.
  • Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.
  • Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.
  • Adheres to all security procedures.
  • Sells and/or refers Bank products and services to customers and prospects.
  • The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities

Skills/Abilities

  • Strong customer service and sales skills.
  • Ability to communicate clearly with the public.
  • Good math skills and must be able to perform accurate work.
  • Understand security issues involving money and checks preferred.
  • Good comfort level with handling United States currency.
  • Ability to handle and count money accurately.

Education and Experience

  • High School diploma or equivalent preferred.
  • Sales and customer service experience preferred.
  • Experience in handling United States currency preferred.
  • Basic Computer Skills required.

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.

Physical Demands

This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.

Travel

Travel may be required for this position.

For Applicants located in Virginia (VA): The pay range for this position is $17.00 per hour to $19.00 per hour. Other compensation includes a commission plan and overtime paid at one and one-half times the normal hourly rate for any hours worked in excess of 40 in a work week.

The ranges listed for Virginia Maryland represent the good-faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable.

Equal Employment Opportunity/M/F/disability/protected veteran status

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time

Burke & Herbert Bank

About Burke & Herbert Bank

Established in 1852, Burke & Herbert Bank is the oldest continuously operating bank in the Washington, D.C. region. We are a local community bank with a long, proud history of serving generations of individuals, families and businesses. With over 75 branches across Delaware, Kentucky, Maryland, Virginia, and West Virginia, Burke & Herbert Bank & Trust Company offers a full range of business and personal financial solutions designed to meet customers' banking, borrowing, and investment needs.

We have grown throughout our many years in business yet remain the right size to be a personal, friendly, and caring place to bank and to work. At the same time, we’re not standing still. We are working relentlessly to anticipate the needs of our customers and to deliver a better banking experience.

Member FDIC and Equal Housing Lender

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Alexandria, VA
Year Founded
1852
Website
burkeandherbertbank.com
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