Bunnings

Customer Service Team Member - Reds in Utes

Bunnings  •  $28.64/hr  •  Commonwealth of Australia (Onsite)  •  9 days ago
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Job Description

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

  • Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

  • Free standard OnePass membership

  • Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

  • 12 weeks paid parental leave, regardless of gender

  • Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

  • We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role:  

Our team members are the face of Bunnings, always prepared to giveitared hotgo Theyprovide afriendly and helpful service toeveryone who walks through our doors, makingsure every experience countsIn this role,you’llsupport our customersboth in store and through customer deliveries – you willefficiently transport customer orders directly to their homes, using our easy-to-drive, Bunnings Local delivery vehicles.

This is Full-Time role and the flexibility to work morning, day and evening shifts on Weekdays and Weekends is required so that we can provide the best experience to our customers

We provide an adult pay ratefor18 years of age and above at$28.64per hour for this role.

For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to become part of the Bunnings team.

What’sinvolved:  

  • Provide friendly, helpful, and professional service to customers; both in-store and during deliveries.

  • Pick and pack orders for instore, online and trade customers in anefficient andtimelymanner

  • Collaborate effectively with the Order Management team to provide exceptional customer service andtimelydeliveries.

  • Safely load products onto vehicles, deliver directly to customers, and unload orders upon arrival.

  • Workas partof a supportive and inclusive team who make a difference to the community and have fun along the way

Whowe’relooking for:

We’relooking for team members who are passionate about helping others and are keen to learn and growIn this role,you'llbecome part of our expanding Order Management team, supporting Online, Click and Collect, and Click and Deliver customer orders, while alsoassistingcustomers in-store with their fulfilment needsWe’relooking forteam members who are passionate about helping othersandarekeen to learn andgrowThe path within Bunnings is yours to build - you could become the next future leader,productexpertortrade specialistin-store,and we are committed to giving you the skills and showing you the ropesthroughout your journey.Whether you have a green thumb,areinto D.I.Y.,looking for your first retail role oreven achange in career,we would love to hear from you!

You’llneed:  

  • To act with integrity, be safe and do your best  

  • CurrentvalidfullDrivers Licencetofulfillcustomer deliveries

  • Strong understanding of MS Office and Computer based Order Management systems

  • Highly organised and an ability to work autonomously

  • The availability to work flexible hours (including late nights, earlymorningsand weekends)

When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is:

  • Submit an application and complete an online chat interview (20 minutes)

  • If successful, next step includes an online video interview (15 minutes)

  • If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (20 minutes)

You’ll be part of a workplace where you’ll feel like you belong.


We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at jobs@bunnings.com.au

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

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Bunnings

About Bunnings

We are the leading retailer of home improvement and outdoor living products in Australia & New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry.

Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service.

Our social media community standards can be found here: https://www.bunnings.com.au/policies/community-standards

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Burnley, AU
Year Founded
1886
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