We are looking for a dedicated and enthusiastic Customer Service Representative who is fluent in Thai and English to join our team in a dynamic BPO environment. As a key part of our frontline team, you will handle customer inquiries, provide support, and ensure a positive customer experience.
Fluent in both Thai and English (spoken and written)
Minimum qualification: High School Diploma; Diploma or Degree preferred
Good communication and interpersonal skills
Basic computer and typing proficiency
Previous customer service or call center experience is an advantage
Willingness to work in shifts, weekends, or public holidays as required
Why Join Us?
Competitive salary and performance incentives
Professional and inclusive working environment
Training and development opportunities
Career growth in a global BPO company
Handle customer interactions via phone, email, or chat in Thai and English
Assist customers with inquiries, product information, order status, and troubleshooting
Maintain accurate records of customer interactions in the system
Follow up to ensure resolution and customer satisfaction
Meet performance targets for quality, efficiency, and customer satisfaction
Escalate complex issues to the relevant department when necessary
TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
