Precision Strip, Inc.

Customer Service Support

Precision Strip, Inc.  •  United States (Onsite)  •  7 days ago
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Job Description

Customer Service Support

Precision Strip, Inc. is seeking a dynamic professional to join its Customer Service Team to support the Vonore, TN facility. This individual will be responsible for developing and maintaining on-going relationships with our customers to ensure accurate and timely delivery of material.

Every day, you will...

  • Focus on the customers relationship and serve as liaison between the customer and member's of Precision Strip's team
  • Communicate and respond to customer request, discrepancies, and shipping details
  • Enters, updates and maintains customer listing, specifications, customer notes, work orders and purchase order information in is accurate and correct
  • Follow orders through our system to ensure timely delivery of material
  • Serve as the IATF quality expert for the plant by preparing and implementing quality procedures and guidelines and ensure proper training for associates is completed
  • Facilitate all quality audits/recertification
  • Analyze data and makes recommendations for corrective actions and continuous improvement

To thrive in this role, you must...

  • Focus on attention to detail and accuracy
  • Support others to accomplish goals
  • Communicate effectively with all levels of the organization and outside the company
  • Look for ways to continuously improve our processes
  • Action oriented to strive to meet our customer's needs

About Precision Strip

As the nation's largest toll processor, Precision Strip strives to do the exceptional every day. We are a team of collaborative problem solvers, dedicated to providing the best customer service. With our in-house engineering and technical group, we believe no problem is too big.

We offer excellent wages and benefits package including medical, dental, life and disability insurance plan, retirement plan, 401(k), paid vacation, paid holidays, and uniforms.

Precision Strip is a drug free workplace and an Equal Employment Opportunity Employer.

Applications may be completed online at www.precision-strip.com/careers Learn more about Precision Strip by visiting www.precision-strip.com

Precision Strip, Inc.

About Precision Strip, Inc.

Precision Strip was founded in 1977 in the heart of a one square mile farm town called Minster, Ohio. Since its humble beginning in the niche market of aluminum slitting Precision Strip has grown to 15 locations throughout Ohio, Kentucky, Indiana, Alabama, Tennessee, and Michigan.

As the nation’s largest toll processor, Precision Strip strives to do the exceptional every day. Our foundation was built by the associates’ dedication to providing the best customer service and being a team of collaborative problem solvers. With our in-house engineering and IT systems teams, we believe no problem is too big. We attribute our success to the loyal associates that work here.

Processing:

Within our 3.8 million square feet of building space we house: 35 slitting lines, ten cut-to-length lines, five oscillate slit lines, one mechanical blanking line, one laser blanking line, one edge conditioning line, and one perforating line. We also provide leveling, stenciling, lube application and full inspection of material for surface quality, including critical inspection of Class A automotive. The metal types we process include carbon, stainless steel, aluminum, and copper.

Material Storage, Packaging & Transport:

Each plant location is strategically located to provide JIT warehousing and delivery service to the automotive, appliance, industrial products and beverage can industry. Our unique packaging and material handling techniques improve coil handling efficiency and reduce coil damage. All of our facilities are equipped to ship and receive material by truck, and most are equipped to ship and receive by rail.

Industry
Oil, Gas & Mining
Company Size
201-500 employees
Headquarters
Minster, OH
Year Founded
1977
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