Job Description

Position:

As Customer Service / Supply Chain - Sr. Specialist, you’ll be a key player in our Middle East Turkey & Africa Customer Service team helping us achieve our strategic goals and fostering an environment where operational excellence & collaboration thrive.

You will partner with our Customers, Business teams, Supply Chain and Finance, and play a pivotal role in providing financial estimates, achieving financial targets, optimizing customer service processes, managing customer orders and customers claims within our organization.

RESPONSIBILITIES :

LOGISTICS RESPONSIBILITIES

Customer Orders Management

• Maintain healthy inventory levels in the markets
• Request, follow up and negotiate Customer Orders based on inventory levels and in-market sales forecast
• Resolve Customer Order issues
• Review and follow up on Order book status
• Ensure Customer Orders are shipped on time with the right remaining shelf life along with all required documentation
• Follow up on Supply and escalate issues when necessary
• Inform Customer and internal stakeholders on status of open orders
• Maintain Customer Master Data
• Maintain Pricing Master Data
• Support reducing discards

New Launches / Variations

• Ensure new products are launched successfully, meeting the target launch date
• Support on managing variations in collaboration with Demand Planner, Customer, Regulatory to ensure optimal supply

Tenders

• Support tenders' submission
• Ensure timely supply of tenders

FINANCE RESPONSIBILITIES

Manage Accruals / Credit Notes

• Ensure credit notes are issued on time
• Ensure expiry & near expiry accruals are placed
• Share Financial Estimates and highlight risks or opportunities Support financial submissions

Required Education, Experience and Skills  :

• Bachelor's or Master’s degree in Supply Chain, Finance, Business Administration, or a related field.
• At least 2 years of relevant work experience in Supply Chain, purchasing or Finance relevant experience.
• Preferred experience in Pharma or FMCG.
• Cross functional collaboration is required.
• Excel is a must. SAP is a plus.
• Proven experience in business partnering and building effective relationships.
• Strong analytical skills, with an ability to manage complex data and drive process improvements.
• Good communication skills. Fluency in written and spoken English is mandatory.
• Ability to work collaboratively in a fast-paced environment.

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.

Search Firm Representatives Please Read Carefully
Organon LLC , does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

1