Job Description

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

The Cash Collections Manager is responsible for the leadership and operational oversight of the Collections process for a specific region or country. This role ensures the timely and efficient collection of receivables, manages order release decisions, and drives the achievement of cash flow and DSO (Days Sales Outstanding) targets.

This position combines strategic financial leadership with people management, requiring a professional who can evaluate customer creditworthiness while maintaining strong cross-functional relationships within the Invoice-to-Cash (I2C) process.

Core Responsibilities

• Team Leadership: Lead, coach, and develop a team of Cash Collection Specialists. Set clear objectives, manage workload distribution, and foster a culture of high performance and continuous improvement.

• Credit & Collections Strategy: Oversee daily collection activities and implement strategies to reduce past-due accounts and bad debt. Serve as the primary escalation point for high-risk customers and complex cases.

• Credit Risk Assessment: Conduct thorough financial assessments of new and existing customers to determine appropriate credit limits and terms, balancing commercial needs with financial risk.

• Performance Management: Own and track key KPIs, including aging reports and collection performance. Analyze trends to identify risks and define corrective actions for management.

• Cross-Functional Coordination: Collaborate with Sales, Customer Service, and Finance to resolve account disputes and ensure the proper accounting of receivables and write-offs.

• Compliance & Controls: Ensure strict adherence to internal controls, audit requirements (SOX), and legal standards related to debt collection.

• Process Transformation: Partner with the Global Process Owner (GPO) team to support standardization, automation, and digital initiatives within the I2C workflow.

Position Requirements

Education & Core Experience

• Required: Minimum of 7 years of experience in credit management and collections, including dispute management.

• Required: Proven leadership experience in a managerial or supervisory role.

• Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

• Languages:Fluent English is required. Additional regional languages are an advantage based on the customer portfolio.

Technical Skills

• Systems: Proficiency in ERP and accounting systems (e.g., SAP, FSCM) is required.

• Financial Analysis: Strong ability to analyze financial statements, credit reports, and payment histories to mitigate risk.

• Reporting: Expert knowledge of financial reporting and the ability to interpret complex aging and cash flow data.

Professional Competencies

• Negotiation: Excellent communication and negotiation skills to manage delinquent accounts while maintaining positive customer relationships.

• Decision-Making: Strong analytical skills with the ability to make sound credit decisions under pressure.

• Leadership: Demonstrated ability to mentor staff and lead a team through month-end and year-end closing activities.

• Proactive Risk Management: Ability to track payment behaviors and credit trends to implement proactive mitigation measures.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!